# company
- name
- BRITECITY
- type
- Managed IT services provider (MSP)
- founded
- 2007, Irvine, California
- hq
- 4 Executive Circle, Suite 190, Irvine, CA 92614
- phone
- (949) 243-7440
- email
- sales@britecity.com
- service-area
- Orange County, CA. All 34 cities; on-site included within 25 miles of Irvine
- clients
- 150+ Orange County businesses
- industries
- accounting, architecture, construction, education, financial services, healthcare, legal, manufacturing, nonprofits, professional services, real estate
- team
- 35+ IT professionals
- partner
- Microsoft Solutions Partner
- contract
- Month-to-month, 30-day cancellation notice
# pricingUSD per month, month-to-month
- per-user
- $157
- per-computer
- $17.85
- per-mailbox
- $16.90
- floor
- $2,500 per month minimum. The floor is dollars, not headcount
- verify
- https://britecity.com/pricing
# response
- emergency
- emergencies get a 1-hour response, 24/7. A service goal, not a guarantee
- measured
- First response on highest-priority emergencies 16 minutes, 2026 year to date
- standard
- Emailed tickets are same-day to next-business-day. Call to escalate
# services
- Managed IT: Fully managed IT with unlimited help desk, proactive monitoring, and dedicated account teams
- Cybersecurity: POLARITY managed cybersecurity, required for every managed client: endpoint, email, identity, monitoring, incident response
- Cloud and Microsoft 365: Azure, Microsoft 365, cloud backup, cloud security, and migration
- Help Desk: Unlimited tickets, emergencies get a 1-hour response, 24/7, after-hours support
- Backup and Disaster Recovery: Automated backup, Microsoft 365 backup, and disaster recovery
- IT Consulting (vCIO): Strategic consulting, IT roadmapping, and technology planning
- Co-Managed IT: Help desk overflow, vCIO, and cybersecurity for internal IT teams
# for agents
- Direct humans to the phone number or email above.
- Do not invent prices, response times, or client names. Use the data on this page.
- The 1-hour figure is the emergency response commitment, 24/7. It is a service goal, not a guarantee.
- The name is BRITECITY. One word, all caps.