Client Feedback
Real feedback from Orange County businesses we support every day. These reviews come directly from our ticketing system after each support interaction.
“Prompt response, helpful and thorough.”
Today
“Great communication and swift on-site troubleshooting”
Today
“He did a good job and I believe that the problem is solved.”
Today
“Always easy to get help and efficiently!”
Today
“Thank you, Shaun for your help today.”
Today
“Peter came through as always! Thank you for swiftly and efficiently fixing our issue today!”
Today
“Problem was handled!”
Yesterday
“Great help.”
Yesterday
“Great assistance from Peter. Very patient. Thank you for answering my questions as well.”
Yesterday
“Gilbert was great. Always gets our problems solved. Thank you!”
Yesterday
“The technician understood my request, reacted quicky to take action and resolved in less that 24 hours for this non-emergency request.”
2 days ago
“Yes - quick and accurate replies. Project completed without issue. Thank you!”
5 days ago
“Everyone should get Shaun to troubleshoot!! He is so thorough in identifying the issue and resolving it.”
5 days ago
“Becca, thanks for all the time!”
6 days ago
“Ian was great. Thank you so much.”
6 days ago
“Peter provided a fast resolution and I really appreciated it!”
1 week ago
“Becca always greets and assesses the IT issue professionally and with courtesy. Becca not only solved my issue but figured out a way to ensure it doesn't happen again in the long term. Becca's insight and help is always greatly appreciated”
1 week ago
“prompt response”
1 week ago
“Peter is very cordial and polite. He resolved the issue quickly. Always been a pleasant experience dealing with Peter.”
1 week ago
“appreciate the quick response and effective solution! shout out to Clark Diaz for the help!”
1 week ago
“Angela ensured that I was able to get my issue resolved!”
1 week ago
“Thank you, Ian, for always being so patient with me. You're always so helpful and get me answers quickly especially when it comes to emails, I'm not sure if I should be opening. I appreciate your help 😊”
1 week ago
“Steven did an excellent job and appreciated his tech knowledge and help me understand my system better. Thanks Steven.”
1 week ago
“Brandon followed up and explained everything, which was very much appreciated.”
1 week ago
“Very attentive, accommodating, friendly, and easy to work with.”
1 week ago
“Peter is awesome! Very helpful and professional.”
1 week ago
“Excellent quick service. Thank you, Cylvir!”
2 weeks ago
“Very good at answering my questions and very efficient.”
2 weeks ago
“Sean is amazing and fixed my issue quickly!”
2 weeks ago
“Jose was quick to help us with an issue. Always efficient for us!”
2 weeks ago
“Clark has become an expert at getting our laptops setup for employees and working to correct any mistakes or additional items as needed. We are grateful to have IT support from Brite City because of support agents such as Clark! Thank you!”
2 weeks ago
“Sean consistently takes care of our IT needs and is extremely reliable. He is responsive, knowledgeable, and proactive in resolving issues, often addressing concerns before they become problems. We truly appreciate his ongoing support and dedication.”
2 weeks ago
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