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(949) 243-7440Book a Call
BRITECITY
4 Executive Circle Suite 190
Irvine, CA 92614
(949) 243-7440

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Locations

  • Irvine
  • Newport Beach
  • Costa Mesa
  • Tustin
  • Santa Ana
  • Laguna Beach
  • Mission Viejo
  • Lake Forest

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Client Feedback

What Our Clients Say

Real feedback from Orange County businesses we support every day. These reviews come directly from our ticketing system after each support interaction.

99.8%
Satisfaction
515
Reviews (90 days)
514
Positive
Verified Feedback
Post-Ticket Surveys
Real Client Responses
Positive Review

β€œThank you, Ian, for always being so patient with me. You're always so helpful and get me answers quickly especially when it comes to emails, I'm not sure if I should be opening. I appreciate your help πŸ˜Šβ€

Today

Positive Review

β€œSteven did an excellent job and appreciated his tech knowledge and help me understand my system better. Thanks Steven.”

Today

Positive Review

β€œBrandon followed up and explained everything, which was very much appreciated.”

Today

Positive Review

β€œVery attentive, accommodating, friendly, and easy to work with.”

2 days ago

Positive Review

β€œPeter is awesome! Very helpful and professional.”

2 days ago

Positive Review

β€œExcellent quick service. Thank you, Cylvir!”

2 days ago

Positive Review

β€œVery good at answering my questions and very efficient.”

2 days ago

Positive Review

β€œSean is amazing and fixed my issue quickly!”

3 days ago

Positive Review

β€œJose was quick to help us with an issue. Always efficient for us!”

3 days ago

Positive Review

β€œClark has become an expert at getting our laptops setup for employees and working to correct any mistakes or additional items as needed. We are grateful to have IT support from Brite City because of support agents such as Clark! Thank you!”

3 days ago

Positive Review

β€œSean consistently takes care of our IT needs and is extremely reliable. He is responsive, knowledgeable, and proactive in resolving issues, often addressing concerns before they become problems. We truly appreciate his ongoing support and dedication.”

1 week ago

Positive Review

β€œJose is great to work with! Patient, kind, and knowledgeable at each task he helps me with.”

1 week ago

Positive Review

β€œJose is very nice, knowledgeable, and understanding. He is a pleasure to work with!”

1 week ago

Positive Review

β€œGreat job!!!”

1 week ago

Positive Review

β€œvery professional。”

1 week ago

Positive Review

β€œBritecity was extremely helpful and fast at resolving my issue. Great job guys keep up the great work”

1 week ago

Positive Review

β€œGreat help. Thank you.”

1 week ago

Positive Review

β€œAlways a pleasure dealing with Becca. We are in good hands with Britecity.”

1 week ago

Positive Review

β€œWe were having issues with our email server and Shaun Oshann was able to fix it for us.”

1 week ago

Positive Review

β€œSteven is always knowledgeable and helpful. He always resolves my problems quickly and effectively.”

1 week ago

Positive Review

β€œVery quick response and issue fixed. Thank you!”

1 week ago

Positive Review

β€œquick fix and he showed how to fix it the correct way, if it happens again in the future”

1 week ago

Positive Review

β€œThank you, Clark, for your very dedicated help in installing the new version of VietBible, and for also being willing to take the time to answer my questions about the E310 Bluetooth device. Blessings!”

1 week ago

Positive Review

β€œAngela was super helpful getting our software setup, she definitely went above and beyond. Thank you.”

2 weeks ago

Positive Review

β€œOnce I was able to get a hold of the right person, it was solved quickly!”

2 weeks ago

Positive Review

β€œSean Oliver was great and was able to help me with my computer issue right away. Thank you, Sean.”

2 weeks ago

Positive Review

β€œMartin always does such an amazing job walking through the problem in a respectful and timely manner. Never have had such good customer service before.”

2 weeks ago

Experience Award-Winning Support

Join hundreds of Orange County businesses who trust BRITECITY for responsive, knowledgeable IT support.

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