Client Feedback
Real feedback from Orange County businesses we support every day. These reviews come directly from our ticketing system after each support interaction.
“Gilbert always steps up:, problem fixed, and explores the necessary option to resolve the problem.. I always prefer Gilbert to come to the rescue when I have tech problem.”
Today
“Everything was explained and covered my questions for additional users that will be accessing the tablet at tradeshows.”
Today
“Sean, was super helpful with the ticket request to update the Nvidia driver. He was informative as well”
Today
“I was very quick and professional approach! Steve also explained and showed me what causes an issue and how could I resolve it by myself if it is needed.”
3 days ago
“Quick response and solve the problem at lightning speed.”
4 days ago
“Peter is among the best!”
4 days ago
“great”
5 days ago
“Gilbert has been helping me with the setup of the new PC for a week now and has been super helpful with the app installs and troubleshooting.”
5 days ago
“Angela was very efficient in diagnosing the issue, and a quick fix to solve it.”
5 days ago
“Speedy help, thanks Clark!”
5 days ago
“Tried to solve till the end.”
6 days ago
“Thank you Clark for not only blacklisting those phishing emails but also the domain address from our server!”
6 days ago
“Angela knew exactly what the remedy was - so fast Thank you”
6 days ago
“Sean was extremely helpful, took the time to explain everything in detail, and ensured that all issues were addressed promptly and thoroughly.”
1 week ago
“Sean was able to find the cause of the problem quickly and resolved my issue in a timely manner!”
1 week ago
“Ian is very professional and responsive to our needs in a timely manner he and the entire team at Britecity are top notch if you need an IT company, these guys are the best”
1 week ago
“Thanks for the quick fix on a Saturday!”
1 week ago
“Peter Topel is amazing and very pleasant to work with.”
1 week ago
“Service agent was very accommodating and helpful. She was friendly and resolved the issue in a timely manner.”
1 week ago
“Gilbert helped me out quickly!”
1 week ago
“Always very helpful!”
1 week ago
“It’s great to be able to rely on BriteCity for our IT needs!”
1 week ago
“Clark was super responsive to complete”
1 week ago
“Always very helpful!”
1 week ago
“Peter is awesome!”
1 week ago
“Steven was great and fixed my issue quickly. Thanks!”
1 week ago
“Peter was great, very helpful and responsive.”
1 week ago
“Thank you Martin as always you are very fast and great to work with!”
1 week ago
“Ian thank you so much for attention on this and patience. I appreciate your help and constant checking in. You're awesome :)”
1 week ago
“Ian is always so attentive and I can hear his smile through the phone. Always such a great help. I appreciate you!”
2 weeks ago
“Thanks Peter for helping me quickly!!!”
2 weeks ago
“Thank you, Martin for the fast response”
2 weeks ago
“Everything was great. Thank you so much for all your help. Angela”
2 weeks ago
“Great Job Martin! Thank you for getting this fixed quickly for all of us!”
2 weeks ago
“I can always count on Steven to resolve the issue, professionally and timely. He is awesome to work with”
2 weeks ago
“quick response time :)”
2 weeks ago
“Thank you as always, Britecity!”
2 weeks ago
“Sean's thoroughness in providing a solution”
2 weeks ago
“Peter is great. Works efficiently to resolve problems.”
2 weeks ago
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