Client Feedback
Real feedback from Orange County businesses we support every day. These reviews come directly from our ticketing system after each support interaction.
“Shaun spent a significant amount of time working to resolve my issue. He was patient in explaining what the problem might be, reached out to Microsoft when we were initially unable to fix it, and was creative in thinking through possible solutions. He ultimately found and resolved the problem, and I really appreciated his persistence and help.”
Yesterday
“It was a pleasure working with Clark, our Laptop completely failed & Clark was able to get a new set up running for us. Thank you for all that you do. Have a great rest of your week.”
Yesterday
“Ian, solved our problem. Thanks!”
Yesterday
“Both Sean and Shaun were extremely helpful and gave insight to there process. Thank you both!”
2 days ago
“Thought me how things would work which I appreciate. Because if ever I encounter this out of office hours I would know what to do.”
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3 days ago
“Fast response”
3 days ago
“Smooth process, helpful, and knowledgeable. Becca is amazing. Thank you!”
3 days ago
“Problem solved thank you”
1 week ago
“Becca was very helpful and resolved the issue quickly. thank you, Angela”
1 week ago
“Clark is fast and patient!”
1 week ago
“thank you Sean for your fast response in getting our computer working again.”
1 week ago
“Clark is always providing the best service. All support is done fast.”
1 week ago
“Ian was extremely helpful and worked very fast on my request, highly appreciate it!!”
1 week ago
“Quick response!”
1 week ago
“Clark D. was excellent in handling the matter. He was able to resolve the matter. Thank you.”
1 week ago
“great help. ty”
1 week ago
“Thanks to Clark of the BriteCity team for quickly and accurately addressing my printing and VPN problems. Clark is always very efficient, professional and a pleasure to work with.”
1 week ago
“After determining that my issue was not system related, Ian still attempted to assist me with resolving my issue. He provided some helpful recommendations.”
2 weeks ago
“Jose saves the day again! With very short notice Jose was able to get a computer up and running for us.”
2 weeks ago
“Sean made it really simple and immediately helped me out!!”
2 weeks ago
“Excellent service!!!”
2 weeks ago
“Thank you, Gilbert, for getting back to me so quickly. It was such a relief to learn that my computer was not actually locked. I truly appreciate your assistance in helping me close all of the pop-up screens and resolve the issue so promptly. Thank you again for your help and support.”
2 weeks ago
“Quick and thorough!”
2 weeks ago
“I really appreciate his help!”
2 weeks ago
“fast, helpful and wonderful service. Thanks so much for your help to solve my issue.”
2 weeks ago
“Ian Miller was very quick to resolve my issue, as always. Thank you!”
2 weeks ago
“SUPER!”
3 weeks ago
“Angela very efficiently made all of the adjustments/updates to my home office computer and laptop that were needed for our new VPN! Also, she resolved four issues I had with my office computer in a very short amount of time. She exceeded my expectations for professional service in a timely manner!”
3 weeks ago
“Ian provided an u scheduled duty and still kept smiling He is the best!! Thanks Ian You are always there for us”
3 weeks ago
“IT Pro was helpful and efficient”
3 weeks ago
“Peter is a rock star.”
3 weeks ago
“Helped to get remote access set up and followed procedures to ensure approval.”
3 weeks ago
“The problem was easily fixed, but I was clueless.”
3 weeks ago