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BRITECITY
4 Executive Circle Suite 190
Irvine, CA 92614
(949) 243-7440

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Client Feedback

What Our Clients Say

Real feedback from Orange County businesses we support every day. These reviews come directly from our ticketing system after each support interaction.

99.8%
Satisfaction
481
Reviews (90 days)
480
Positive
Verified Feedback
Post-Ticket Surveys
Real Client Responses
Positive Review

“Problem was resolved quickly and efficiently.”

6 days ago

Positive Review

“Always quick response and issue resolved.”

6 days ago

Positive Review

“Excellent service thanks Cylvir”

1 week ago

Positive Review

“Thank you, Clark (Brite City), for your patience in resolving my problem, I really appreciate it.”

1 week ago

Positive Review

“Peter was professional and helpful in my request. He was patient with my lack of computer aptitude. His guidance was awesome through all the gobblygook we had to navigate. :)”

1 week ago

Positive Review

“Cyvril was easy to talk to and accommodating to my requests. My issue was fixed fast and there was done in less than 5 minutes after identifying the problem.”

1 week ago

Positive Review

“Becca was quick to fix our issue :)”

1 week ago

Positive Review

“Clark was easy to work with and he was so helpful.”

2 weeks ago

Positive Review

“Gilbert did a fantastic job setting up Solidworks and DDM for new users. He was quick and easy to work with and we really appreciate his work at Euroline.”

2 weeks ago

Positive Review

“It wasn't good, it was AMAZING!!! I've battled to install the data loader about 3 days and Sean figured it out very fast. Thank you, Sean, for making my job a lot easier :)”

2 weeks ago

Positive Review

“Peter and Cylvit were very helpful. Thanks!”

2 weeks ago

Positive Review

“Solve the issue I have, thank you.”

2 weeks ago

Positive Review

“got fixed in a reasonable time too”

2 weeks ago

Positive Review

“Cylvir is a joy to work with and extremely competent. Thank you!!”

2 weeks ago

Positive Review

“Kindness, experience, expertise, and generosity = working with Brite City”

2 weeks ago

Positive Review

“Peter was great!”

2 weeks ago

Positive Review

“This is where knowledge, experience and productivity meet. Sean and the rest of the team are top notch. With Britecity on your side...IT issues are non-existent! Abel E. Lopez Rector of Church of the Messiah”

2 weeks ago

Positive Review

“Fast and friendly service.”

2 weeks ago

Positive Review

“It was a tough one but Clark was able to figure it out. Thanks”

2 weeks ago

Positive Review

“Quick response to my possible security issue with my office email account due to other personal fraud issues that had occurred on late Friday afternoon on the 12th of December. I was concerned about my office email and requested a new login password as such password had not been changed for quite some time. Clark reviewed the account logins, all good and provided new password. Clark was patient and kind during the process.”

2 weeks ago

Positive Review

“Sean is the Best !”

3 weeks ago

Positive Review

“GREAT job Peter :)”

3 weeks ago

Positive Review

“New printer is up and running! Thank you and Happy Holidays to All!”

3 weeks ago

Positive Review

“The first person who answered the phone was very quick to transfer my call to an available person. She was very friendly and knowledgeable. Ian was the person who helped me resolve my issue quickly. He knew exactly what to do when he arrived at my office location and was done in about 10 minutes.”

3 weeks ago

Positive Review

“Angela is very easy to talk through and is very responsive. Thank you for accommodating my concern. :)”

3 weeks ago

Positive Review

“Quick fix and friendly service! 10/10!”

3 weeks ago

Positive Review

“Issued fixed in a timely matter”

3 weeks ago

Positive Review

“Greate help and updates on phising”

3 weeks ago

Positive Review

“Peter was super helpful, I appreciate his time and patience. He was very thorough in explaining what he was doing and what the resolution would be going forward, trained me on how to send attachments internally.”

3 weeks ago

Positive Review

“Excellent Sean Oliver did a great job fixing the issue, In addition to update one of that programs.”

3 weeks ago

Positive Review

“Peter was responsive and informative”

3 weeks ago

Positive Review

“Angela was very helpful by creating more disc space and cleaning up my laptop for me.”

3 weeks ago

Positive Review

“Peter always goes above and beyond. Thank you, Peter!”

3 weeks ago

Positive Review

“Martin found out that my Outlook icon on the ribbon was not working so he replaced it. Easy fix. Thanks, Martin, for always doing a good job.”

3 weeks ago

Positive Review

“Peter is always super helpful and quick to solve any issues I am experiencing. Thanks, Peter!”

3 weeks ago

Positive Review

“Quickly solved the issue.”

3 weeks ago

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