See Who You'll Work With
Meet the Team
Managed IT Services · Orange County · Est. 2007
BRITECITY runs Managed IT for 150+ Orange County businesses at a flat $157 per user per month. When an emergency hits, an engineer takes it in minutes. The ledger shows what that actually looks like.
In a hurry? Call (949) 243-7440 and a human in Irvine picks up. Or one click copies a short prompt and BRITEBOT answers in ChatGPT, Claude, Gemini, or Grok, straight from our public knowledge base.
Real Priority 1 ticket, client details removed. Timestamps and response time are exact. The averages below are live.
The record
Google and Clutch open the live public profile.
OC businesses
150+
Orange County clients served
Contracts
Month-to-month
No long-term lock-in
Since
2007
19 years local
See Who You'll Work With
The service lineup, in plain language
Managed IT is a flat $157 per user per month. Cybersecurity and Cloud & Backup are priced separately, see the full breakdown on our pricing page.
Managed IT is $157/user/month, flat. Cybersecurity and Cloud & Backup are quoted separately, see the full pricing breakdown.
The Difference
We do IT differently. Here's what sets BRITECITY apart.
Live Response Data
When your business is down, every minute counts. Real P1 and P2 emergency response times from our live ticket data.
Onboarding
Proven onboarding ensures we understand your business before we start.
Live Tickets
Measured first-response times on real P1 and P2 human-generated issues from the rolling last 24 hours. Anonymized summaries from live PSA data. Figures are observed averages, not an SLA guarantee.
Salesforce Passkey
Salesforce Passkey
P21mNeeds to setup network folder - needs external folder with permissions
Needs to setup network folder - needs external folder with permissions
P21mInternet is not working on computerInternet is not working on computer
Internet is not working on computerInternet is not working on computer
P22mOutlook not responding - keeps pausing
Outlook not responding - keeps pausing
P240mCan't log in to VPN - error says can't connect to CCB VPN
Can't log in to VPN - error says can't connect to CCB VPN
P23mNeeds admin permissions to get into QBs
Needs admin permissions to get into QBs
P297mBitlocker recovery issue - recurring
Bitlocker recovery issue - recurring
P22mCan't open certain documents
Can't open certain documents
P13mQbs issue
Qbs issue
P256mNot getting any new emails since yesterday - just had a program installed in it
Not getting any new emails since yesterday - just had a program installed in it
P230mScan folder getting error - can't get work done
Scan folder getting error - can't get work done
P22mMicrosoft error says something went wrong - stuck - locked out
Microsoft error says something went wrong - stuck - locked out
P221mI do not have JET on my computer
I do not have JET on my computer
P132mNeed to be setup on the office scanner
Need to be setup on the office scanner
P110mNeed to have a phone system or line at my desk
Need to have a phone system or line at my desk
P11mClient names and personal details removed · Live PSA data
We earn your business through excellent service, not legal obligations. Cancel anytime with 30 days notice.
Small-team support means we know you and can solve issues faster. No ticket queues, no strangers.
$157per user / per month / Managed IT$2,500 / month minimum
The fine print, in large print
Most MSP pricing pages are a maze of tiers and add-ons. Managed IT is a single flat figure; Cybersecurity and Cloud & Backup are quoted separately, so budgeting for IT never requires a spreadsheet.
Why 150+ businesses stay
Month-to-month terms mean we re-earn your business every 30 days. This is what keeps 150+ Orange County businesses staying by choice, since 2007.
The same small team answers every time. They know your network, your people, and your history. No ticket queues, no strangers.
Discovery call, systems audit, and a custom playbook before day one, so the first emergency is never the first time we have seen your stack.
Month-to-month, cancel anytime. We keep your business through excellent service, not legal obligations.
Check the record
Where we show up in person
HQ · Irvine, California · 33.68° N, 117.82° W
Answers
Talk to an engineer, not a phone tree
A human in Irvine picks up. If we're not the right fit for your Orange County business, we'll tell you who is.
Prefer async? Book a call or write hello@britecity.com
“Martin is always knowledgeable, professional, and helpful. Very thankful for for his expertise in handling anything and everything we need.”
“Ian was very helpful, outgoing and understanding. Resolved issue quickly.”
CSAT: 98.6% positive across 428 responses in the last 90 days.