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Meet the Team
Managed IT Services · Orange County · Est. 2007
BRITECITY runs Managed IT for 150+ Orange County businesses at a flat $157 per user per month. When an emergency hits, an engineer takes it in minutes. The ledger shows what that actually looks like.
In a hurry? Call (949) 243-7440. A human in Irvine picks up.
Real Priority 1 ticket, client details removed. Timestamps and response time are exact. The averages below are live.
The record
Google and Clutch open the live public profile.
OC businesses
150+
Orange County clients served
Contracts
Month-to-month
No long-term lock-in
Since
2007
19 years local
See Who You'll Work With
The Difference
We do IT differently. Here's what sets BRITECITY apart.
Live Response Data
When your business is down, every minute counts. Real P1 and P2 emergency response times from our live ticket data.
Onboarding
Proven onboarding ensures we understand your business before we start.
Live Tickets
Measured first-response times on real P1 and P2 human-generated issues from the rolling last 24 hours. Anonymized summaries from live PSA data. Figures are observed averages, not an SLA guarantee.
Email issue - can't send attachments
Email issue - can't send attachments
P22mNeeds help to download a program onto Brian computer - urgent
Needs help to download a program onto Brian computer - urgent
P29mCan't access cloud
Can't access cloud
P21mNeeds admin to connect to QB
Needs admin to connect to QB
P29mCan't log in to email - password issue
Can't log in to email - password issue
P26mSecurity Breach PacificWest
Security Breach PacificWest
P219mNeeds to unlock android scanner - getting error message - tech onsite now
Needs to unlock android scanner - getting error message - tech onsite now
P2113mTrouble with microphone - it's working weird
Trouble with microphone - it's working weird
P23mBeing blocked in development things on his computer - Azure blocking him
Being blocked in development things on his computer - Azure blocking him
P227mCan't log on to AVD
Can't log on to AVD
P24mLogged out of Microsoft - password not working
Logged out of Microsoft - password not working
P26mComputer is going crazy
Computer is going crazy
P220mClient names and personal details removed · Live PSA data
We earn your business through excellent service, not legal obligations. Cancel anytime with 30 days notice.
Small-team support means we know you and can solve issues faster. No ticket queues, no strangers.
The service lineup, in plain language
Managed IT is a flat $157 per user per month. Cybersecurity and Cloud & Backup are priced separately, see the full breakdown on our pricing page.
Managed IT is $157/user/month, flat. Cybersecurity and Cloud & Backup are quoted separately, see the full pricing breakdown.
$157per user / per month / Managed IT$2,500 / month minimum
The fine print, in large print
Most MSP pricing pages are a maze of tiers and add-ons. Managed IT is a single flat figure; Cybersecurity and Cloud & Backup are quoted separately, so budgeting for IT never requires a spreadsheet.
Why 150+ businesses stay
Month-to-month terms mean we re-earn your business every 30 days. This is what keeps 150+ Orange County businesses staying by choice, since 2007.
The same small team answers every time. They know your network, your people, and your history. No ticket queues, no strangers.
Discovery call, systems audit, and a custom playbook before day one, so the first emergency is never the first time we have seen your stack.
Month-to-month, cancel anytime. We keep your business through excellent service, not legal obligations.
Check the record
Where we show up in person
HQ · Irvine, California · 33.68° N, 117.82° W
Answers
Talk to an engineer, not a phone tree
A human in Irvine picks up. If we're not the right fit for your Orange County business, we'll tell you who is.
Prefer async? Book a call or write hello@britecity.com
“Help was provided very quickly and got everything we needed. Thank you!”
“Jon was excellent and finding all the things I needed to get me up and running again and in a timely manner. Thanks as always!”
CSAT: 99.1% positive across 433 responses in the last 90 days.