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Meet the Team
Managed IT Services · Orange County · Est. 2007
BRITECITY runs Managed IT for 150+ Orange County businesses at a flat $157 per user per month. When an emergency hits, an engineer takes it in minutes. The ledger shows what that actually looks like.
In a hurry? Call (949) 243-7440 and a human in Irvine picks up. Or one click copies a short prompt and BRITEBOT answers in ChatGPT, Claude, Gemini, or Grok, straight from our public knowledge base.
Real Priority 1 ticket, client details removed. Timestamps and response time are exact. The averages below are live.
The record
Google and Clutch open the live public profile.
OC businesses
150+
Orange County clients served
Contracts
Month-to-month
No long-term lock-in
Since
2007
19 years local
See Who You'll Work With
The Difference
We do IT differently. Here's what sets BRITECITY apart.
Live Response Data
When your business is down, every minute counts. Real P1 and P2 emergency response times from our live ticket data.
Onboarding
Proven onboarding ensures we understand your business before we start.
Live Tickets
Measured first-response times on real P1 and P2 human-generated issues from the rolling last 24 hours. Anonymized summaries from live PSA data. Figures are observed averages, not an SLA guarantee.
Can't remote in with the Prosystem tech - has tech on other line - getting blocked by us
Can't remote in with the Prosystem tech - has tech on other line - getting blocked by us
P21mComputer is freezing
Computer is freezing
P22mOffice apps was slow
Office apps was slow
P2101mGetting Error 403 when trying to access something online
Getting Error 403 when trying to access something online
P22mThey have a site they use for linking to their database - it's down - can't communicate with clients
They have a site they use for linking to their database - it's down - can't communicate with clients
P110mComputer is Frozen - Erica
Computer is Frozen - Erica
P22mCan't scan checks - might need program reinstalled
Can't scan checks - might need program reinstalled
P22mFW: ***********URGENT*******
FW: ***********URGENT*******
P231mVPN stopped working
VPN stopped working
P224mCan't login to computer - pin not working
Can't login to computer - pin not working
P22mLocked out of computer
Locked out of computer
P21mPossible security breach Angela P
Possible security breach Angela P
P22mMCCI tech looking for info about Laserfiche
MCCI tech looking for info about Laserfiche
P2176mDoesn't have access to mobile phone connected to MFA for Citrix - wants to switch
Doesn't have access to mobile phone connected to MFA for Citrix - wants to switch
P22mUnable to access Engineering (X:) and Shares (S:) network drives
Unable to access Engineering (X:) and Shares (S:) network drives
P125mClient names and personal details removed · Live PSA data
We earn your business through excellent service, not legal obligations. Cancel anytime with 30 days notice.
Small-team support means we know you and can solve issues faster. No ticket queues, no strangers.
The service lineup, in plain language
Managed IT is a flat $157 per user per month. Cybersecurity and Cloud & Backup are priced separately, see the full breakdown on our pricing page.
Managed IT is $157/user/month, flat. Cybersecurity and Cloud & Backup are quoted separately, see the full pricing breakdown.
$157per user / per month / Managed IT$2,500 / month minimum
The fine print, in large print
Most MSP pricing pages are a maze of tiers and add-ons. Managed IT is a single flat figure; Cybersecurity and Cloud & Backup are quoted separately, so budgeting for IT never requires a spreadsheet.
Why 150+ businesses stay
Month-to-month terms mean we re-earn your business every 30 days. This is what keeps 150+ Orange County businesses staying by choice, since 2007.
The same small team answers every time. They know your network, your people, and your history. No ticket queues, no strangers.
Discovery call, systems audit, and a custom playbook before day one, so the first emergency is never the first time we have seen your stack.
Month-to-month, cancel anytime. We keep your business through excellent service, not legal obligations.
Check the record
Where we show up in person
HQ · Irvine, California · 33.68° N, 117.82° W
Answers
Talk to an engineer, not a phone tree
A human in Irvine picks up. If we're not the right fit for your Orange County business, we'll tell you who is.
Prefer async? Book a call or write hello@britecity.com
“Martin is always knowledgeable, professional, and helpful. Very thankful for for his expertise in handling anything and everything we need.”
“Ian was very helpful, outgoing and understanding. Resolved issue quickly.”
CSAT: 98.6% positive across 418 responses in the last 90 days.