Managed IT · Orange County · Since 2007
Three days is not a response time.
Orange County managed IT. Irvine engineers. Measured P1 first response: 16 minutes. BRITECITY answers for 150+ Orange County businesses at a flat $157 per user per month with a $2,500 monthly floor, month-to-month. The floor is the fit gate, not headcount.
No pitch, no pressure. If we're not the right fit for your business, we'll tell you who is.
No emergencies in the last 24 hours
A quiet Saturday, that's the goal. When a P1 or P2 comes in, it appears here with its real response time.
You report it Monday.
Someone “escalates” it Wednesday. Meanwhile your team works around the broken thing, and the workaround quietly becomes the system.
Or the rotating stranger. Every call starts from zero with someone new. You re-explain your own network to the people you pay to know it.
Or the three-year hostage contract. Auto-renew, 90-day exit window. Service slips the month after you sign, because where would you go?
Your business shouldn't stop because your IT provider won't pick up.
Built for teams that already tried the other MSP.
Most of the 150+ businesses we run IT for switched after another provider left them waiting. The model answers the three pains directly:
- We publish our response times. Measured averages from our live ticket system, not marketing numbers.
- The same small team owns your account. They know your network, your people, and your history.
- The exit is on every contract. Month-to-month, 30 days notice. We re-earn your business every month.
5.0 on Google · 80+ reviews.
4.8 on Clutch · 36 verified reviews.
35+ IT professionals. Month-to-month, $157 per user with a $2,500 monthly floor.
Microsoft Solutions Partner · SOC 2 compliant practices · Serving Orange County since 2007
See Who You'll Work With
Meet the Team
Same small team owns your account. We publish our response times. Month-to-month with a 30-day exit.
What happens after you call.
Book a call
A 30-minute call to understand what’s broken. We’ll tell you honestly whether BRITECITY is the right fit. No pressure pitch.
Playbook before day one
Discovery call, systems audit, and a written playbook so the first emergency is never our first look at your stack.
See a sample playbook →A human in Irvine answers
Call. An engineer who already knows your network picks up. That is the whole product.
What you get
Everything in the box, in plain language.
Managed IT is $157 per user per month with a $2,500 monthly floor. POLARITY cybersecurity is required for every managed client; computer and mailbox charges are part of that managed security model. Cloud & Backup scope is confirmed in writing.
Managed IT is $157/user/month with a $2,500/month floor. POLARITY is required, not optional. Computer and mailbox counts determine the published managed-security charges. See the full pricing breakdown.
$157per user / per month / Managed IT$2,500 / month minimum · the floor is the fit gate, not headcount
The fine print, in large print
The price is on the website.
Because you shouldn't have to book a demo to learn a number. Start with the published rate, add the managed computers and mailboxes you actually have, and use the $2,500 monthly floor as the fit gate.
- Month-to-month. Leave whenever you want.
- No overage fees or surprise support charges.
- Helpdesk, monitoring, patching, and vendor management included.
- POLARITY cybersecurity is required for every managed client.
After the switch
What Tuesday looks like with us.
- 9:02 AMQuickBooks won’t open for your bookkeeper.She calls the help desk, no ticket portal required.
- 9:04 AMA support coordinator picks up and triages.Routed straight to an engineer who knows your server, your playbook on their screen. No re-explaining.
- 9:31 AMFixed, verified, and documented.She’s back in the file before her coffee cools.
“It was a pleasure working with Gilbert, he was very knowledge and professional. He stay on the line to make sure everything was working great! job well done!”
CSAT: 99.2% positive across the last 90 days, measured, not curated.
Before you call
Everything people ask first.
How much does IT support cost for a small business?
Is there a minimum monthly cost?
Is BRITECITY flat-rate managed IT?
Do I have to sign a long-term contract for IT support?
How fast can BRITECITY respond to IT emergencies?
What are managed IT services and how do they work?
Do you manage Microsoft 365?
What cybersecurity protections are included?
Where is BRITECITY located?
Something we didn't cover? , instant answers on pricing and fit, no form required.
You've seen the price, the terms, and the record
The only step left is a phone call.
A human in Irvine picks up, a real person, not a phone tree. If we're not the right fit for your Orange County business, we'll tell you who is.
Prefer async? Book a 30-minute call · · sales@britecity.com