See Who You'll Work With
Meet the Team
Managed IT Services · Orange County · Est. 2007
BRITECITY runs Managed IT for 150+ Orange County businesses at a flat $157 per user per month. When an emergency hits, an engineer takes it in minutes. The ledger shows what that actually looks like.
In a hurry? Call (949) 243-7440. A human in Irvine picks up.
Real Priority 1 ticket, client details removed. Timestamps and response time are exact. The averages below are live.
The record
Google and Clutch open the live public profile.
OC businesses
150+
Orange County clients served
Contracts
Month-to-month
No long-term lock-in
Since
2007
19 years local
See Who You'll Work With
The service lineup, in plain language
Managed IT is a flat $157 per user per month. Cybersecurity and Cloud & Backup are priced separately, see the full breakdown on our pricing page.
Managed IT is $157/user/month, flat. Cybersecurity and Cloud & Backup are quoted separately, see the full pricing breakdown.
The Difference
We do IT differently. Here's what sets BRITECITY apart.
Live Response Data
When your business is down, every minute counts. Real P1 and P2 emergency response times from our live ticket data.
Onboarding
Proven onboarding ensures we understand your business before we start.
Live Tickets
Measured first-response times on real P1 and P2 human-generated issues from the rolling last 24 hours. Anonymized summaries from live PSA data. Figures are observed averages, not an SLA guarantee.
Can't log on to AVD
Can't log on to AVD
P24mLogged out of Microsoft - password not working
Logged out of Microsoft - password not working
P26mComputer is going crazy
Computer is going crazy
P220mMicrosoft Issue with Email - trying to pull records and needs help with MFA
Microsoft Issue with Email - trying to pull records and needs help with MFA
P22mNeeds to retrieve emails from former employee Joseph Hernandez
Needs to retrieve emails from former employee Joseph Hernandez
P25mNo one can send emails in the company - and DUO issues, lots of employees locked out of computer
No one can send emails in the company - and DUO issues, lots of employees locked out of computer
P26mScanning to our computers from the main printers is not working
Scanning to our computers from the main printers is not working
P121mNot getting any emails
Not getting any emails
P27mNeeds admin to connect her to QB
Needs admin to connect her to QB
P210mCall Today
Call Today
P2197mErased from IPAD
Erased from IPAD
P129mOutlook is not working - emails stuck in outbox - rules are also not working
Outlook is not working - emails stuck in outbox - rules are also not working
P22mUnable to access Old/commercial yardi
Unable to access Old/commercial yardi
P13mUltratax issue - all client info is messed up - can't access
Ultratax issue - all client info is messed up - can't access
P16mNeeds help rebooting her laptop - at standstill
Needs help rebooting her laptop - at standstill
P213mClient names and personal details removed · Live PSA data
We earn your business through excellent service, not legal obligations. Cancel anytime with 30 days notice.
Small-team support means we know you and can solve issues faster. No ticket queues, no strangers.
$157per user / per month / Managed IT$2,500 / month minimum
The fine print, in large print
Most MSP pricing pages are a maze of tiers and add-ons. Managed IT is a single flat figure; Cybersecurity and Cloud & Backup are quoted separately, so budgeting for IT never requires a spreadsheet.
Talk to an engineer, not a phone tree
A human in Irvine picks up. If we're not the right fit for your Orange County business, we'll tell you who is.
Prefer async? Book a call or write hello@britecity.com
Why 150+ businesses stay
Month-to-month terms mean we re-earn your business every 30 days. This is what keeps 150+ Orange County businesses staying by choice, since 2007.
The same small team answers every time. They know your network, your people, and your history. No ticket queues, no strangers.
Discovery call, systems audit, and a custom playbook before day one, so the first emergency is never the first time we have seen your stack.
Month-to-month, cancel anytime. We keep your business through excellent service, not legal obligations.
Where we show up in person
HQ · Irvine, California · 33.68° N, 117.82° W
Answers
Check the record
“Alden was able to resolve quickly.”
“Cylvir is always extremely helpful to us! He set up 4 employees' computers for us this week! We're very grateful for him!”
CSAT: 99.1% positive across 430 responses in the last 90 days.