Managed IT in Orange County since 2007
IT that answers in minutes.
BRITECITY is a managed IT provider in Irvine. The same small techTEAM learns your business by name, and when work stops, an engineer who knows your network picks up.
$157 per user each month, plus computers and mailboxes. Month-to-month, 30 days notice to leave.
At a glance
- Average first response on emergencies (P1), 2026 year to date
- 16 min
- Emergency commitment
- 1 hour, 24/7/365
- Clients
- 150+ Orange County businesses
- Partner
- Microsoft Solutions Partner
Response figures from our ticketing system. Emergency means P1 and P2.
Services
What a BRITECITY agreement covers
Managed IT
A help desk staffed by engineers, 24/7 monitoring, patching and vendor management. You call, and a person who knows your network answers.
POLARITY Cybersecurity
Layered defense across endpoint, email, identity and network, including SentinelOne and ThreatLocker, watched by people. Required for managed clients.
Cloud and backup
Microsoft 365 and Azure management, plus backups we restore on purpose. A backup that has never been restored is a hope, not a plan.
Strategy and vCIO
Quarterly business reviews and a vCIO who plans your budget with you, so you know what is coming and why.
AI opportunity call
An informal first conversation about AI: where it fits, where it adds risk, and whether anything is worth pursuing.
Pricing
Published prices, billed monthly
| Per user | $157/mo |
|---|---|
| Per computer | $17.85/mo |
| Per mailbox | $16.90/mo |
| Monthly floor | $2,500 |
| Notice to leave | 30 days |
$157 per user, $17.85 per computer, and $16.90 per mailbox each month, month-to-month, $2,500 per month floor. The floor is dollars, not headcount.
- Unlimited remote support
- Unlimited on-site within the included radius
- The 24/7 emergency phone line
- The security stack
Project work and major-incident response are scoped and billed separately.
What happens after you call
A 30-minute call
A 30-minute call to understand what's broken. We'll tell you honestly whether BRITECITY is the right fit. No pressure pitch.
A playbook before day one
A discovery call, a systems audit and a written playbook, so the first emergency is never our first look at your environment.
Read a sample playbook →A person in Irvine answers
When something breaks, you call. An engineer who already knows your network picks up and owns the next step.
“Sean was extremely helpful, took the time to explain everything in detail, and ensured that all issues were addressed promptly and thoroughly.”
Questions people ask first
How much does IT support cost for a small business?
BRITECITY publishes $157 per user, $17.85 per managed computer, and $16.90 per managed mailbox each month, with a $2,500 monthly floor. POLARITY cybersecurity is required for every managed client, not an optional add-on. Month-to-month after onboarding, with project work quoted and approved separately.
Is there a minimum monthly cost?
Yes. The minimum is $2,500 per month. That floor is the minimum. Headcount is not a cutoff, so a smaller company can still be a fit if it meets the floor. POLARITY cybersecurity is required for every managed client. Agreements are month-to-month after onboarding.
Is BRITECITY flat-rate managed IT?
Yes. Published rates are $157 per user, $17.85 per managed computer, and $16.90 per managed mailbox each month, with a $2,500 monthly floor. The floor is the fit gate, not an 11-seat minimum. POLARITY cybersecurity is required. Agreements are month-to-month after onboarding.
Do I have to sign a long-term contract for IT support?
Nope. We work month-to-month. We believe in earning your trust every month. Want to leave? Just give us 30 days notice. We'll make the switch easy. Our clients stay because they're happy, not locked in.
How fast can BRITECITY respond to IT emergencies?
Call us for P1 and P2 emergencies and we commit to a 1-hour response, 24/7. That is a service goal, not a guarantee. Measured P1 first response averaged 16 minutes in 2026. Most issues are handled well before that, and our monitoring catches many before you notice them.
What are managed IT services and how do they work?
Think of it as your own IT team, without the overhead. We watch your systems 24/7 and fix problems before they hurt your business. You get monitoring, cybersecurity, backups, help desk support, and IT advice. All for one monthly fee.
Do you manage Microsoft 365?
Yes. BRITECITY is a Microsoft Solutions Partner. We manage Exchange, Teams, SharePoint, OneDrive, and licensing. Microsoft 365 licenses are billed separately from the $157 managed IT per-user rate.
What cybersecurity protections are included?
POLARITY is the required cybersecurity baseline for BRITECITY managed IT clients. It uses layered DNS, email, endpoint, credential-monitoring, security-training, and application-control protections. Published pricing follows the $157 user, $17.85 managed-computer, and $16.90 managed-mailbox lines, subject to the $2,500 monthly floor.
Where is BRITECITY located?
We're based in Irvine, California, serving Orange County and surrounding areas. You'll find us at 4 Executive Circle, Suite 190, Irvine, CA 92614. On-site support is unlimited and included within 25 miles of the Irvine office. Being local means we can be there in person when the work requires it.
Make IT Easy.
Thirty minutes is enough to know whether we are the right fit. If we are not, we will say so.
4 Executive Circle, Suite 190, Irvine, CA 92614. Emergencies, 24/7: (949) 243-7440