See Who You'll Work With
Meet the Team
Managed IT Services · Orange County · Est. 2007
BRITECITY runs Managed IT for 150+ Orange County businesses at a flat $157 per user per month. When an emergency hits, an engineer takes it in minutes. The ledger shows what that actually looks like.
In a hurry? Call (949) 243-7440 and a human in Irvine picks up. Or one click copies a short prompt and BRITEBOT answers in ChatGPT, Claude, Gemini, or Grok, straight from our public knowledge base.
Real Priority 1 ticket, client details removed. Timestamps and response time are exact. The averages below are live.
The record
Google and Clutch open the live public profile.
OC businesses
150+
Orange County clients served
Contracts
Month-to-month
No long-term lock-in
Since
2007
19 years local
See Who You'll Work With
Why 150+ businesses stay
Month-to-month terms mean we re-earn your business every 30 days. This is what keeps 150+ Orange County businesses staying by choice, since 2007.
The same small team answers every time. They know your network, your people, and your history. No ticket queues, no strangers.
Discovery call, systems audit, and a custom playbook before day one, so the first emergency is never the first time we have seen your stack.
Month-to-month, cancel anytime. We keep your business through excellent service, not legal obligations.
Check the record
The Difference
We do IT differently. Here's what sets BRITECITY apart.
Live Response Data
When your business is down, every minute counts. Real P1 and P2 emergency response times from our live ticket data.
Onboarding
Proven onboarding ensures we understand your business before we start.
Live Tickets
Measured first-response times on real P1 and P2 human-generated issues from the rolling last 24 hours. Anonymized summaries from live PSA data. Figures are observed averages, not an SLA guarantee.
Computer is frozen even after restart
Computer is frozen even after restart
P27mLocked out of account on computer
Locked out of account on computer
P22mBill Malcolm traveling - having issues with computer - can't open Outlook - Call Bill
Bill Malcolm traveling - having issues with computer - can't open Outlook - Call Bill
P212mCan't login to computer
Can't login to computer
P24mNeeds access to a laptop - Training1 - password not working
Needs access to a laptop - Training1 - password not working
P254mCan't login to Salesforce - sent a verification code, but not getting it
Can't login to Salesforce - sent a verification code, but not getting it
P220mNeeds to set up RDP on a new desktop so owner can remote from offsite
Needs to set up RDP on a new desktop so owner can remote from offsite
P21mPC just auto-restarted - thinks it has to do with BC updates he didn't do
PC just auto-restarted - thinks it has to do with BC updates he didn't do
P226mMcAfee popups
McAfee popups
P112mNeeds to approve Claude access ASAP
Needs to approve Claude access ASAP
P228mNeeds credentials for new hire Demi C - Traceless not working
Needs credentials for new hire Demi C - Traceless not working
P229mClient names and personal details removed · Live PSA data
We earn your business through excellent service, not legal obligations. Cancel anytime with 30 days notice.
Small-team support means we know you and can solve issues faster. No ticket queues, no strangers.
The service lineup, in plain language
Managed IT is a flat $157 per user per month. Cybersecurity and Cloud & Backup are priced separately, see the full breakdown on our pricing page.
Managed IT is $157/user/month, flat. Cybersecurity and Cloud & Backup are quoted separately, see the full pricing breakdown.
$157per user / per month / Managed IT$2,500 / month minimum
The fine print, in large print
Most MSP pricing pages are a maze of tiers and add-ons. Managed IT is a single flat figure; Cybersecurity and Cloud & Backup are quoted separately, so budgeting for IT never requires a spreadsheet.
Where we show up in person
HQ · Irvine, California · 33.68° N, 117.82° W
Answers
Talk to an engineer, not a phone tree
A human in Irvine picks up. If we're not the right fit for your Orange County business, we'll tell you who is.
Prefer async? Book a call or write hello@britecity.com
“Alden was able to resolve quickly.”
CSAT: 99% positive across 421 responses in the last 90 days.
“Ian was very helpful, outgoing and understanding. Resolved issue quickly.”