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MANAGED IT SERVICES IN ORANGE COUNTY
BRITECITY is an award-winning IT company dedicated to serving small businesses in Orange County, CA. We provide the best service possible by getting the job done right the first time. If a problem does arise, we have 24/7 remote and on-site support to help you out.
Our team of expert IT professionals will work with you to create a tailored plan that meets the specific needs of your business. We provide a wide range of services including, Managed IT Services, IT Help Desk, Cybersecurity, Security Awareness Training, 24/7 Remote and On-Site Support
Book a Call with us today to see how we can help you reduce issues and keep your company running.
FIXED-FEE SUPPORT YOU CAN DEPEND ON
Nobody appreciates unpredictable IT costs. Our month-to-month, no–contract plans are simple—we even have a pricing calculator right on our website! Your fee only changes when your company changes in size, but we’ll change our agreement to match it.
Respond Timely Every Time
Responding timely to your needs is our goal. When technology doesn’t work, your business doesn’t either. BRITECITY has a 1–hour guaranteed response time on all emergencies 24 hours a day.
Right the First Time
When a new employee is onboarded at your company, there are plenty of details that have to be done right so they can get to work on their first day. We follow a technical RECIPE confirming that nothing is missed. This is theKITCHEN in action.
Finding the right IT partner is important for your company. Finding the right client is important to ours. A no-contract, month-to-month engagement with BRITECITY makes it easy to say yes.
While we’re firm believers in expert documentation, we’ve found that nothing beats relationships. Our small–team support structure makes it easier for us to get to you, your people, and all of the odds and ends needed to support your company.
We define an emergency as multiple people are down or a single person in the company is down. For example, an individual employee is locked out of their computer, or the internet is down at the office.
- Whether you call day or night for an “I or we are down” emergency, we will respond in under 1 hour.
- Emergencies can be devastating to business, so we strive to respond as fast as possible always.
DESIGNED TO GET IT RIGHT THE 1ST TIME
Our checklists play a critical role in our success. By writing out a specific plan of action, we can be sure to complete each task quickly and efficiently. And by following our checklists, businesses can avoid common IT issues that plague so many companies.
- Checklists remind us of every detail required when a new employee starts, or an existing employee needs to be set up on a loaner laptop for the day.
- By continuously improving our checklists and your IT infrastructure, productivity improves over time.
No contracts and no hidden fees. We have a fee calculator right on our website. Plus, you can cancel any time.
We believe in fighting for your business every month. We’ll never lock you into a contract. Our success is based on your happiness.
So why wait? Switch to the best today!
SMALL TEAM SUPPORT = FASTER RESOLUTION
A strong part of our success is in our small-team support structure.
No one enjoys calling into a sea of unknown people unsure of who they’ll get this time. That’s why we support our clients in small teams. Rather than explaining who you are, we’ll ask you about your vacation.
When you work with a small team, they get to know you, your people, and the important details specific to your company.
What are Managed IT Services?
Managed IT Services are an agreement between your business and an IT services provider, like BRITECITY. We take on the responsibility of handling all your IT needs, including system updates, security patches, hardware installations, and network monitoring.
What do your custom IT solutions entail?
Our custom IT solutions are designed to cater to the specific needs of your business. This could include a comprehensive IT infrastructure overhaul, a simple system upgrade, or a bespoke software solution. Our team of experts will work with you to determine the best solution for your needs.
What are the benefits of outsourcing my IT?
Outsourcing your IT to BRITECITY can provide several benefits. These include cost savings, access to a team of experts 24/7, and the ability to focus more resources on your core business operations. It eliminates the need for an in-house IT team.
Why should I choose BRITECITY as my Managed IT Services provider?
BRITECITY is committed to your business’s success. Response time, doing things right the first time, and providing you with a fixed-fee, no contract, month-to-month agreement keeps us accountable by puting your business first.
How can I get started with Managed IT Services?
Getting started with our Managed IT Services is simple. Contact us today to discuss your IT needs and learn how we can help you streamline your IT operations, reduce costs, and improve efficiency.
For further questions, Book a Call or call us at 949-243-7440.