IT Issues?Let's chat about a recipe to solve that!

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Your managed IT service provider in Orange County

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MANAGED IT SERVICES IN ORANGE COUNTY

UpCity Winner 2022 Local Excellence
Upcity National Excellence
clutch gold verified

BRITECITY is an award-winning IT company dedicated to serving small businesses in Orange County, CA. We provide the best service possible by getting the job done right the first time. If a problem does arise, we have 24/7 remote and on-site support to help you out. 

Our team of expert IT professionals will work with you to create a tailored plan that meets the specific needs of your business. We provide a wide range of services including, Managed IT Services, IT Help Desk, Cybersecurity, Security Awareness Training, 24/7 Remote and On-Site Support 

Book a Call with us today to see how we can help you reduce issues and keep your company running.

FIXED-FEE SUPPORT YOU CAN DEPEND ON

Nobody appreciates unpredictable IT costs. Our month-to-month, nocontract plans are simple—we even have a pricing calculator right on our website! Your fee only changes when your company changes in size, but we’ll change our agreement to match it. 

 

COMPANIES SUPPORTED

EMPLOYEES

DONUTS EATEN

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Respond Timely Every Time

Responding timely to your needs is our goal. When technology doesn’t work, your business doesn’t either. BRITECITY has a 1hour guaranteed response time on all emergencies 24 hours a day. 

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Right the First Time

When a new employee is onboarded at your company, there are plenty of details that have to be done right so they can get to work on their first day. We follow a technical RECIPE confirming that nothing is missed. This is theKITCHEN in action.

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Month-to Month

Finding the right IT partner is important for your company. Finding the right client is important to ours. A no-contract, month-to-month engagement with BRITECITY makes it easy to say yes. 

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Faster Resolution

While we’re firm believers in expert documentation, we’ve found that nothing beats relationships. Our smallteam support structure makes it easier for us to get to you, your people, and all of the odds and ends needed to support your company. 

GIVE US A CALL

BRITECITY is a full-service IT services company that provides support to small businesses in Orange County, CA. We take a small-team based approach to support you and your business, which ensures that clients receive fast resolution times.   

We also have a deep understanding of business processes and how technology can be used to improve your business, which allows us to provide clients with tailored solutions that meet their specific needs. 

Book a Call
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1-HOUR RESPONSE

We define an emergency as multiple people are down or a single person in the company is down. For example, an individual employee is locked out of their computer, or the internet is down at the office. 

  • Whether you call day or night for an “I or we are down” emergency, we will respond in under 1 hour.
  • Emergencies can be devastating to business, so we strive to respond as fast as possible always.

DESIGNED TO GET IT RIGHT THE 1ST TIME

Our checklists play a critical role in our success. By writing out a specific plan of action, we can be sure to complete each task quickly and efficiently. And by following our checklists, businesses can avoid common IT issues that plague so many companies. 

  • Checklists remind us of every detail required when a new employee starts, or an existing employee needs to be set up on a loaner laptop for the day. 
  • By continuously improving our checklists and your IT infrastructure, productivity improves over time. 
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MONTH-TO-MONTH AGREEMENT

No contracts and no hidden fees. We have a fee calculator right on our website. Plus, you can cancel any time. 

We believe in fighting for your business every month. We’ll never lock you into a contract. Our success is based on your happiness.  

So why wait? Switch to the best today!

SMALL TEAM SUPPORT = FASTER RESOLUTION

A strong part of our success is in our small-team support structure. 

No one enjoys calling into a sea of unknown people unsure of who they’ll get this time. That’s why we support our clients in small teams. Rather than explaining who you are, we’ll ask you about your vacation.  

When you work with a small team, they get to know you, your people, and the important details specific to your company. 

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BRITECITY HEADQUARTERS

4 Executive Circle, Suite 190, Irvine, CA 92614

BRITECITY MANGED IT SERVICES

CONNECT WITH A TECH IN ORANGE COUNTY TODAY

Orange County, California is our primary focus.  Serving more than 160 Orange County businesses since 2007.

BOOK a Call
What are Managed IT Services?

Managed IT Services are an agreement between your business and an IT services provider, like BRITECITY. We take on the responsibility of handling all your IT needs, including system updates, security patches, hardware installations, and network monitoring. 

What do your custom IT solutions entail?

Our custom IT solutions are designed to cater to the specific needs of your business. This could include a comprehensive IT infrastructure overhaul, a simple system upgrade, or a bespoke software solution. Our team of experts will work with you to determine the best solution for your needs. 

What are the benefits of outsourcing my IT?

Outsourcing your IT to BRITECITY can provide several benefits. These include cost savings, access to a team of experts 24/7, and the ability to focus more resources on your core business operations. It eliminates the need for an in-house IT team. 

Why should I choose BRITECITY as my Managed IT Services provider?

BRITECITY is committed to your business’s success. Response time, doing things right the first time, and providing you with a fixed-fee, no contract, month-to-month agreement keeps us accountable by puting your business first. 

How can I get started with Managed IT Services?

Getting started with our Managed IT Services is simple. Contact us today to discuss your IT needs and learn how we can help you streamline your IT operations, reduce costs, and improve efficiency. 

For further questions, Book a Call or call us at 949-243-7440.

From the blog

Business success starts with the right IT provider

Business success starts with the right IT provider

Partnering with a managed services provider in Orange County is about more than the IT services they provide. They can also offer an objective view of your business. Choosing a partner to provide IT services allows a third party to take a peek into your organization to validate what you are doing.

read more
Top 5 ingredients of IT success

Top 5 ingredients of IT success

BRITECITY is focused on providing IT service in Orange County that ensures business growth and success for all of our clients. To differentiate ourselves from other IT providers in Orange County, our goals are to partner with our clients and invest in the ongoing success of their business.

read more
The value of a dedicated support team

The value of a dedicated support team

When contemplating a switch from your current IT provider to a new one, it can be difficult to determine the best choice for your organization. Over the years, BRITECITY has experimented with a variety of approaches in providing IT services in Orange County. We’ve tried different configurations of people, teams, and departments to identify the best way to provide IT support to clients we serve…

read more

The Importance of Managed IT Services for Small Businesses

Small businesses are the backbone of the economy, creating jobs and driving growth. However, with limited resources and budgets, it can be a challenge for small businesses to stay ahead of the competition and maintain a strong online presence. This is where managed IT services come in. 

Managed IT services provide small businesses with access to a team of experts who can help with everything from network security to data backup and recovery. With managed IT services, small businesses no longer have to worry about the hassle and expense of managing their own IT infrastructure. 

Benefits of Managed IT Services for Small Businesses

  • Improved Security: Managed IT services provide small businesses with the latest in network security, including firewalls, antivirus software, and intrusion detection systems. This helps to protect sensitive data and keeps business operations running smoothly.
  • Data Backup and Recovery: Managed IT services ensure that important data is backed up regularly and can be recovered in the event of a disaster. This helps to minimize downtime and prevent data loss.
  • Increased Productivity: With managed IT services, small businesses can focus on their core operations, knowing that their IT infrastructure is being handled by experts. This can lead to increased productivity and improved business performance.
  • Access to Expertise: Managed IT services provide small businesses with access to a team of experts who can help with everything from software updates to hardware maintenance. This helps to keep technology running smoothly and reduces the risk of downtime.
  • Cost Savings: Managed IT services are often more cost-effective than hiring an in-house IT team. This allows small businesses to focus their resources on other areas of their business, while still enjoying the benefits of a robust IT infrastructure.

Choosing the Right Managed IT Services Provider

When choosing a managed IT services provider, it’s important to consider the following factors:

  • Experience: Look for a provider with a proven track record of delivering high-quality managed IT services to small businesses.
  • Availability: Choose a provider who offers 24/7 support, so you can get help whenever you need it.
  • Customization: Make sure the provider offers tailored services that meet the specific needs of your business.
  • Cost: Consider the cost of the services and make sure they fit within your budget.
  • Reputation: Look for a provider with a good reputation in the industry, and check customer reviews to see what others are saying about their services.