A 30-minute call · Irvine, Orange County
We run your IT, month-to-month
We handle Microsoft, security, backups, and day-to-day support. Managed IT is $157/user with a $2,500/month floor. Tell us what's going on, and we'll tell you honestly if we're the right fit.
Explore your options in 30 minutes
Your details go to our Irvine team only. No lists, no drip campaign.
In short: BRITECITY reviews are 5.0 on Google from 89 reviews.
“Clark was very helpful and got my issue resolved .”
What happens on the 30-minute call?
A 30-minute call to understand what's broken. We'll tell you honestly whether BRITECITY is the right fit. No pressure pitch.
You tell us what's broken
What is breaking, what you need, and roughly how many people sit in front of a computer. No prep, no network diagram, no asset list.
We ask about seats and scope
We cover fit, scope, and what the number looks like for your seats. Published list is the starting point; the call is how the number becomes yours.
You get a straight answer on fit
Whether what you need lines up with how we work. If it does, we set up the technical look. If it doesn't, you'll hear it on this call.
What we won't do
- Quote you before we understand you
- Ask for a three-year term
- Put you in a drip campaign
- Charge you for this call
What happens after you send the form?
Five steps, always in this order. No proposal until both sides know it fits.
We reach out to set a time
Someone from our team contacts you to set a time for the call. Phone is required so we can reach you; appointment texts stay optional.
The 30-minute call
One salesperson walks you through all of it: this call, the technical look and the proposal.
The technical look
Identity, email, endpoints, backups and network, so both sides know exactly what we would be taking on.
The proposal
Scope, per-user pricing, and what changes in week one, written down and walked through, not emailed and chased.
Onboarding, once you say go
Documentation, monitoring, then the help desk handoff, staged around your notice window. Then your techTEAM, the team assigned to your account, takes over and stays your team.
Who is on the other end of the call?
BRITECITY has run IT for Orange County businesses from Irvine since 2007. 150+ businesses run on us: law firms, medical groups, accountants and manufacturers, supported by a team of 35+ engineers.
“Thank you Ian!”
Key facts
- Price
- $157/user/month published list
- Floor
- $2,500/month minimum (headcount is not a cutoff)
- Call length
- 30 minutes
- Contract
- Month-to-month; 30 days notice
- Service area
- Orange County / Irvine, CA
- Phone
- Required to book; SMS optional unchecked
- Emergencies
- Emergencies get a 1-hour response, 24/7
- SmileBack ticket ratings
- 98.9% positive, 652 ratings · 90 days
Questions people ask before the call
Price, contract and the form, answered plainly. The line-by-line price for your seats is on the pricing page.
Want a second opinion? Ask an assistant about BRITECITY (opens in a new tab):
What's the $2,500/month floor?
The $2,500/month floor is the minimum. Headcount is not a cutoff. A two-person firm that meets the floor is a fit. Choosing 1-10 people on the booking form is still a fit when you meet the floor. Month-to-month at $157/user.
What does $157/user include?
$157/user is published list for managed IT, not a quote. Required managed-service components are priced at $17.85 per computer and $16.90 per mailbox per month. POLARITY cybersecurity is required for managed clients, not an optional add-on.
Is $157 a quote?
$157 is list, not a quote. Managed computers are $17.85 and managed mailboxes are $16.90. POLARITY is required for managed clients. The $2,500/month floor is the minimum. Headcount is not a cutoff. The 30-minute call is how the number becomes yours.
How long is the contract?
Month-to-month. We earn the seat every month. If you leave, 30 days written notice is the usual window.
Is phone required to book?
Yes. Phone is required, along with name, work email, and company. SMS appointment texts stay optional and unchecked.
Can we book under the $2,500 floor?
No. The $2,500/month floor is the minimum. If your environment will not meet it, we will say so on the call rather than invent a smaller plan.
We're locked into a contract. Can we even talk?
That's the most common version of this call. Bring your term date and notice window, most agreements need 30 to 90 days' written notice, and we'll build the switch around them instead of asking you to break anything. Knowing your date before it renews on you again is the whole point.
Am I going to get sold to?
Pricing lands in a written proposal after we've actually looked at your environment, not guessed at on a first call. Ask anything you want on the call; if we're not the answer, you'll hear that too. One follow-up email, then nothing unless you write back.
How messy is switching providers?
Staged, documented, and mostly invisible to your team. We take monitoring and the help desk first, document your environment as we go, and schedule anything disruptive for a weekend. Your current provider stays in place until the handoff is clean.
What do you need from us before the call?
Nothing. No network diagram, no asset list, no prep. Come with what's been annoying you and roughly how many people sit in front of a computer. We'll drive the rest.
Thirty minutes is enough to know.
Tell us what's going on. If we are the right fit, you will hear what comes next. If we are not, we will say so.
From 4 Executive Circle, Suite 190, Irvine, CA 92614.