Managed IT for contractors
24/7 monitoring, unlimited help desk, workstation and server management, network monitoring, hardware procurement, billed per user, per managed computer, and per mailbox.
RESPONSE1 HR P1/P2
CONSTRUCTION IT, ORANGE COUNTY
IT support for Orange County contractors
BRITECITY runs the IT underneath Orange County contractors and developers: the office network, job-site connectivity, project and accounting systems, and the backup behind all of it. Irvine-based since 2007. We keep plans, bids, and job cost data reachable from the trailer and the office.
In short:Construction IT in Orange County for firms that meet the $2,500 monthly floor: job-site access, file workflows, and required POLARITY cybersecurity at $157/user, month-to-month. Book a 30-minute call.
Plan at a glance
$157per user / month
- Per managed computer
- $17.85 / month
- Per mailbox
- $16.90 / month
- Monthly floor
- $2,500
- Term
- Month-to-month
- P1/P2 response
- 1 hour
- POLARITY security
- Required
Managed IT is billed per user, per managed computer, and per mailbox each month. The floor is dollars, not headcount. Cybersecurity is not an upsell, it ships with the plan.
POLARITY runs on
Measured, not estimated. Last 12 months.
16 Sep 2025 – 16 Sep 2026
- 669
- Devices under management
- 12,571
- Tickets handled, 12 mo
- 18 min
- Median P1/P2 first response
- 100%
- CSAT, 43 responses
22 active construction clients. Median first response measured on Priority 1 and 2 tickets from first logged time entry. Extracted from ConnectWise PSA on 16 Sep 2026.
Ticket mix
What actually breaks on a job
Every classified construction ticket from the last 12 months, grouped by what the engineer was working on. Server connectivity sits near the top, which is what a field-and-office business looks like from the inside.
- Sample
- 3,189 classified tickets
- Window
- 16 Sep 2025 – 16 Sep 2026
CategoryTickets · share
- 01Cybersecurity405 · 12.7%
- 02Connectivity (server)281 · 8.8%
- 03Application (general)242 · 7.6%
- 04Application (safelisting)213 · 6.7%
- 05Automation/scripts180 · 5.6%
- 06Spam filtering166 · 5.2%
Bars are scaled to the largest category. Unclassified and monitoring-noise tickets are excluded.
Services
What BRITECITY runs for construction organizations
Month-to-month, billed per user, per managed computer, and per mailbox, with cybersecurity required rather than optional.
POLARITY cybersecurity
SentinelOne EDR, ThreatLocker zero-trust controls, Check Point email security, and 24/7 threat monitoring. Required on every managed plan.
COVERAGE24/7/365
Project and job cost systems
We support the identity, workstation, network, and backup path around Bluebeam, Procore, Sage 300 CRE, and the accounting system your job cost lives in.
DOCUMENTEDPROCORE, SAGE
Job-site connectivity
Trailer networks, remote access, and mobile device support so the field is on the same plan set as the office, from mobilization to closeout.
SCOPEOFFICE + FIELD
SCOPE
Where our work ends and your vendor's begins
Stated up front, so nothing falls between us in the middle of a pour.
What BRITECITY owns
- Identity, MFA, and access control
- Workstations, servers, and encryption
- Office and job-site networks
- Printing, plotting, and plan distribution paths
- AES-256 backup with offsite replication
- Vendor escalation, on your behalf
What your vendor owns
- The project and accounting applications themselves
- Job cost structure, budgets, and workflow design
- Release schedule and version support
What we do not do
We do not configure job cost structures or run your project workflows. We keep the systems reachable, fast, and backed up.
CONSTRUCTION STACK
Software your crew already runs
Pulled from the Applications records our engineers keep in IT Glue, plus sampled ticket history. We own the identity, workstation, network, printing, and backup path around each one. The vendor owns the application.
8Applications documented
| Application | Category | Role | Documented in |
|---|---|---|---|
| Autodesk (AutoCAD / Revit) | Design · CAD and BIM | Critical path | IT Glue · Tickets |
| Bluebeam Revu | Design · PDF markup | Critical path | IT Glue · Tickets |
| ComputerEase | Finance · Construction accounting | Critical path | IT Glue |
| Primavera P6 | Operations · Scheduling | Critical path | IT Glue |
| Procore | Operations · Project management | Critical path | IT Glue · Tickets |
| QuickBooks | Finance · Accounting | Critical path | IT Glue · Tickets |
| Sage 300 CRE | Finance · Construction ERP | Critical path | IT Glue |
| Microsoft 365 | Platform · Identity and productivity | Foundation | IT Glue |
Verified 16 Sep 2026 · IT Glue Applications + PSA ticket history
What we own: identity, devices, network, printing, backup, vendor escalation. What the vendor owns: the application itself, its data model, and its release schedule.
FAQ
Construction IT: common questions
Not covered here? Ask an engineer directly. No gatekeeping, no form.
(949) 243-7440Can you get a job-site trailer online?
Yes. We set up trailer networks and remote access, support the mobile devices the field runs on, and keep the same plan set reachable from the site and the office.
Do you support Procore, Bluebeam, and Sage 300 CRE?
Yes, the infrastructure around them. All three appear in our book. We handle identity, workstation performance, network, printing, and vendor escalation. Job cost structure and workflow design stay with you and the vendor.
How fast do you respond when a site goes down?
24/7 phone response with a 1-hour commitment on P1 and P2. Across the last 12 months, our measured median first response for construction P1 and P2 tickets was 18 minutes. On-site support is available same-day across Orange County from Irvine.
What security does a contractor need at minimum?
Endpoint detection and response, email security with anti-phishing, MFA, encrypted backup, and security awareness training. POLARITY includes all of it and is required on every managed plan.
How much does construction IT in Orange County cost?
$157 per user per month, month-to-month, with a $2,500 monthly floor. That covers monitoring, unlimited help desk, POLARITY cybersecurity, and Microsoft 365 management. The floor is dollars, not headcount.
AI Knowledge Base
Ask BRITEBOT about Construction IT support
Curious how we handle construction compliance, vendor coordination, or a specific application? Copy a short prompt and ask in plain English.
NEXT STEP
Ready for IT that understands a job site?
Book a 30-minute call. No commitment, no pressure. A clear picture of your environment and what to fix first.
Construction IT in Orange County covers the same work city by city. All industries.
What happens on the call
- 01Your environment, out loudDevices, users, how many active job sites, and what broke last month.
- 02Where the risk actually sitsThe controls you have, the ones you are missing, and what each gap costs.
- 03A number and a dateFlat per-user pricing and a realistic onboarding window. No proposal theater.
30 minutes. No commitment, no pressure.
Figures pulled from BRITECITY's ConnectWise PSA and IT Glue on 16 Sep 2026. Rolling 12-month window. Client names are never published.