Transparent Pricing, No Surprises

Think of it as your own IT team, without the overhead. We watch your systems 24/7 and fix problems before they hurt your business. You get monitoring, cybersecurity, backups, help desk support, and IT advice. All for one monthly fee.

Call us for emergencies and we respond within 1 hour, 24/7. During business hours (8am-5pm Pacific), we reply in about 15 minutes. Our monitoring catches many issues before you notice them. You always talk to someone local in Orange County.

Nope. We work month-to-month. We believe in earning your trust every month. Want to leave? Just give us 30 days notice. We'll make the switch easy. Our clients stay because they're happy, not locked in.

You pay $157 per user, $17.85 per computer, and $16.90 per mailbox each month. Most Orange County businesses pay $2,500 to $15,000 monthly. This covers 24/7 monitoring, cybersecurity, and help desk. No hidden fees. No long-term contracts.

Yes, our minimum is $2,500 per month. This lets us give your business the attention it needs. You get 24/7 monitoring, cybersecurity, help desk, and IT guidance. Most of our clients have 15 to 150 users.

No. Project work like office moves, server migrations, and major upgrades is quoted and billed separately. Your monthly fee covers day-to-day IT support, monitoring, and cybersecurity. We'll always get your approval before starting any project work.

There's a one-time onboarding fee, but no hidden costs after that. The fee covers the handoff from your old provider, our security tools, and setup. This takes 2-3 weeks. After that, your monthly fee covers everything. Project work gets quoted and approved first.

You get the full package: 24/7 monitoring, cybersecurity (DNS filtering, email security, endpoint protection, dark web monitoring), backups, software updates, vendor help, and IT advice. Call our help desk anytime. You work with a team that knows your business.

Just let your support team know by email, phone, or the client portal, and we take it from there. We handle everything: email setup, Microsoft 365 licensing, access permissions, security tools, the works. Most changes are done within 24 hours.

We're one of the top-rated IT companies in Orange County with 110+ five-star reviews. What makes us different? You work with a team who knows your business. Clear pricing, month-to-month, no contracts. 1-hour emergency response. Other providers lock you in and shuffle you between random techs. We earn your trust monthly.

Since we don't do long-term contracts, you can cancel with just 30 days written notice. We'll make sure the transition goes smoothly, including handing over all your documentation, exporting your data, removing our tools, and coordinating with your new provider.

Our services grow right along with you. Need to add users, open a new location, or expand your systems? No problem. We adjust as you go. And since we work month-to-month, you're never stuck with a plan that doesn't fit anymore.

Yes. If you have an in-house IT person, we work alongside them. We handle after-hours support, security, or complex issues. It's a great way to extend what your team can do.

BRITECITY's help desk support is included in our managed IT services for $157 per user per month. This covers unlimited support requests — no per-ticket or per-incident charges. You also get 24/7 emergency phone response, remote troubleshooting, and on-site visits when needed. No long-term contracts required.

Cybersecurity costs for small businesses typically range from $15 to $50 per user per month for managed security services, depending on the level of protection. BRITECITY bundles cybersecurity into our managed IT plans so you get endpoint detection, email security, dark web monitoring, and security training without paying for each tool separately. There are no long-term contracts and no hidden fees — contact us for a custom quote based on your team size and compliance needs.