01 / Per user
$157
Everything human
Unlimited help desk, the emergency line, security tooling, training, and the strategy work. Per person on a computer, per month.
Transparent pricing · Irvine, CA
$157 per user, $17.85 per computer, $16.90 per mailbox, every month, everything included. Month-to-month, cancel on 30 days' notice. Nothing on this page changes after you sign.
$2,500 per month is our plan minimum, the model fits Orange County teams of roughly 15 to 150 people. Solo operators and break-fix-only work aren't a fit, and we'll say so early.
Your monthly price
Real ratesAn estimate, not a quote, your real number depends on servers, sites and compliance scope, and it comes in writing after the assessment.
The whole rate card
Users cover the people. Computers and mailboxes cover what those people actually use.
01 / Per user
$157
Unlimited help desk, the emergency line, security tooling, training, and the strategy work. Per person on a computer, per month.
02 / Per computer
$17.85
Patching, monitoring, MDR agent, application control. Counted per machine, so two laptops cost what two laptops cost.
03 / Per mailbox
$16.90
Attachment quarantine, phishing defence, continuity. Shared and departed-staff mailboxes count too, they're the ones that get attacked.
What the rate covers
A small team that knows your environment, reachable without a queue.
The stack most providers quote as a separate line item. It's in the rate.
The proactive half, the work you only notice when nobody does it.
Your team is the layer attackers actually aim at.
Help desk runs Monday to Friday, 8am–5pm Pacific. The emergency line is answered around the clock, every day.
What you're comparing it to
At 25 people you get a whole team for less than one senior hire, benefits included.
| BRITECITY | In-house hire | Break-fix | |
|---|---|---|---|
| Response time commitment | 1 hour emergency | Varies | None |
| 24/7 emergency phone | Yes | Limited | No |
| Enterprise cybersecurity | Included | Extra cost | Not included |
| Bench depth | 35+ specialists | 1–2 people | Whoever's free |
| Strategic planning | Included | If qualified | Not included |
| Commitment | Month-to-month | Employment | Per incident |
| Typical cost, 25 people | ~$4,800/mo | $6,300–$9,700/mo | Unpredictable |
In-house figures include salary, benefits, training and tooling for one generalist, who still can't cover holidays, nights, or a security incident alone. Break-fix costs move with whatever went wrong that month.
The honest part
Projects are separate: office moves, server replacements, cloud migrations, new-office builds. Each one is scoped and priced in writing, and nobody touches it until you've approved the number.
Hardware and third-party licensing pass through at cost plus a stated margin, on the same invoice, itemised. If it isn't on this page or in a signed proposal, it isn't on your bill.
Book a 30-minute callMonth-to-month after onboarding. Thirty days' notice and we hand your documentation over.
Your invoice only moves when your headcount moves, and you'll see it coming.
Project work waits for your signature. No surprise line items after the fact.
Under $2,500 a month, we'll point you at someone who fits better instead of squeezing you in.
Fair questions
Because the work splits that way. People generate support and training; machines generate patching, monitoring and endpoint security. Blending them into one number means somebody is always overpaying, usually the team with fewer devices per head.
It's the point where a dedicated team, a one-hour emergency response commitment and a full security stack are honest promises rather than marketing. Below it we'd be thinning the service to fit the price, so we'd rather refer you to a shop built for that size.
There's no automatic escalator buried in the agreement. Rates change when the underlying cost of the security stack changes, and you hear about it in a review with the reasoning, not as a line on next month's invoice.
Your bill shrinks with you. Counts are trued up as people join or leave, subject to the plan minimum, you don't pay for seats nobody sits in, and we don't ask you to buy a bigger tier to keep the rate.
Yes. There is a one-time onboarding fee that covers the handoff from your current provider, documentation, agent deployment, and security rollout. If the environment needs remediation before it can be supported properly, that is a scoped project and you will see it priced before you commit.
BRITECITY managed IT is month-to-month. There is no long-term contract. You can cancel on 30 days' notice. That is the same month-to-month offer published on the pricing page, not a special deal. The public list price is $157 per user, $17.85 per computer, and $16.90 per mailbox each month.
Published rates: $157 per user, $17.85 per computer, $16.90 per mailbox each month.
Keep reading
Free 30-minute call · no contract
Thirty minutes to check the fit, then a written proposal after we've actually seen your environment.