BRITECITY

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Slow response times?
Never wait on IT Support again!

 

BRITECITY makes IT easy with fast, proactive, and reliable IT support designed to keep your business running smoothly.

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UpCity Winner 2022 Local Excellence
Upcity National Excellence
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BRITECITY is an award-winning IT company dedicated to serving small businesses in Orange County, CA. We provide the best service possible by getting the job done right the first time. If a problem does arise, we have 24/7 remote and on-site support to help you out. 

Our team of expert IT professionals will work with you to create a tailored plan that meets the specific needs of your business. We provide a wide range of services including, Managed IT Services, IT Help Desk, Cybersecurity, Security Awareness Training, 24/7 Remote and On-Site Support 

Book a Call with us today to see how we can help you reduce issues and keep your company running.

 

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Respond Timely Every Time

Responding timely to your needs is our goal. When technology doesn’t work, your business doesn’t either. BRITECITY has a 1–hour guaranteed response time on all emergencies 24 hours a day. 

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Right the First Time

When a new employee is onboarded at your company, there are plenty of details that have to be done right so they can get to work on their first day. We follow a technical RECIPE confirming that nothing is missed. This is theKITCHEN in action.

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Month-to Month

Finding the right IT partner is important for your company. Finding the right client is important to ours. A no-contract, month-to-month engagement with BRITECITY makes it easy to say yes. 

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Faster Resolution

While we’re firm believers in expert documentation, we’ve found that nothing beats relationships. Our small–team support structure makes it easier for us to get to you, your people, and all of the odds and ends needed to support your company. 

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BRITECITY is a full-service IT services company that provides support to small businesses in Orange County, CA. We take a small-team based approach to support you and your business, which ensures that clients receive fast resolution times.   

We also have a deep understanding of business processes and how technology can be used to improve your business, which allows us to provide clients with tailored solutions that meet their specific needs. 

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1-HOUR RESPONSE

We define an emergency as multiple people are down or a single person in the company is down. For example, an individual employee is locked out of their computer, or the internet is down at the office. 

  • Whether you call day or night for an “I or we are down” emergency, we will respond in under 1 hour.
  • Emergencies can be devastating to business, so we strive to respond as fast as possible always.

DESIGNED TO GET IT RIGHT THE 1ST TIME

Our checklists play a critical role in our success. By writing out a specific plan of action, we can be sure to complete each task quickly and efficiently. And by following our checklists, businesses can avoid common IT issues that plague so many companies. 

  • Checklists remind us of every detail required when a new employee starts, or an existing employee needs to be set up on a loaner laptop for the day. 
  • By continuously improving our checklists and your IT infrastructure, productivity improves over time. 
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MONTH-TO-MONTH AGREEMENT

No contracts and no hidden fees. We have a fee calculator right on our website. Plus, you can cancel any time. 

We believe in fighting for your business every month. We’ll never lock you into a contract. Our success is based on your happiness.  

So why wait? Switch to the best today!

SMALL TEAM SUPPORT = FASTER RESOLUTION

A strong part of our success is in our small-team support structure. 

No one enjoys calling into a sea of unknown people unsure of who they’ll get this time. That’s why we support our clients in small teams. Rather than explaining who you are, we’ll ask you about your vacation.  

When you work with a small team, they get to know you, your people, and the important details specific to your company. 

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BRITECITY HEADQUARTERS

4 Executive Circle, Suite 190, Irvine, CA 92614

BRITECITY MANGED IT SERVICES

CONNECT WITH A TECH IN ORANGE COUNTY TODAY

Orange County, California is our primary focus.  Serving more than 160 Orange County businesses since 2007.
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What are Managed IT Services?
Managed IT services involve outsourcing your business’s IT operations to a provider like BRITECITY. We handle everything from network management to cybersecurity, ensuring your technology runs smoothly while you focus on your business.
Why should I choose BRITECITY for IT support in Orange County?
BRITECITY offers top-tier IT support tailored to Orange County businesses, with 24/7 availability, local expertise, and a proactive approach to solving IT problems before they disrupt your operations.
What types of businesses do you serve in Orange County?
We serve small to medium-sized businesses across various industries in Orange County, including healthcare, legal, manufacturing, and more, providing customized IT solutions to meet their unique needs.
How does 24/7 IT support work?
Our 24/7 IT support means you can reach us anytime—day or night—at 949-243-7440 for critical issues that can’t wait until normal business hours.
What IT problems can BRITECITY solve?
We tackle a wide range of issues, including network downtime, data breaches, software glitches, hardware failures, and more—essentially, we eat IT problems for breakfast, lunch, and dinner!
How do tailored IT solutions benefit my business?
Tailored IT solutions from BRITECITY are customized to your specific business goals and challenges, improving efficiency, reducing costs, and ensuring your technology aligns with your growth strategy.
Where is BRITECITY located?
We’re based at 4 Executive Circle, Suite 190, Irvine, CA 92614, right in the heart of Orange County, making us easily accessible to local businesses.
How can I contact BRITECITY for support?
You can call us at 949-243-7440, visit our office in Irvine, or use our online contact form at britecity.com/contact to get in touch with our team.
What makes BRITECITY different from other IT companies in Orange County?
Unlike other IT companies, we combine local Orange County knowledge with proactive 24/7 support and a client-first approach through dedicated teams, ensuring your IT needs are met with precision and speed.
Do you offer cybersecurity services?
Yes, we provide comprehensive cybersecurity services, including threat monitoring, employee training and data protection, to keep your Orange County business safe from cyber threats.
Can BRITECITY help with cloud services?
Absolutely! We offer cloud management, migration, and support services to help your business leverage the flexibility and scalability of cloud technology.
What happens if my IT systems go down after hours?
With our 24/7 support, we’re available to resolve emergencies anytime. Just call 949-243-7440, and our team will get your systems back online fast.
Do you provide IT support for remote workers outside of Orange County?
Yes, we support remote and hybrid workforces with secure connectivity, device management, and troubleshooting, ensuring your team stays productive wherever they are.
How do I get started with BRITECITY’s IT services?
Simply call us at 949-243-7440 or fill out our contact form to begin optimizing your IT with BRITECITY’s expert services.

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