Co-Managed IT Services
Co-Managed IT Services is a flexible partnership that supplements your existing IT department with specialized expertise and resources. BRITECITY's co-managed IT includes help desk overflow, project support, and virtual CIO services, providing Orange County businesses with the depth of a full IT team without adding headcount.
Your internal IT team is great, but even the best need backup. Co-managed IT gives you enterprise expertise, scalable resources, and strategic guidance without replacing the people who know your business best.
Your IT Team
In-house expertise
BRITECITY
Expert backup
Your team stays in control while BRITECITY provides the expertise, overflow support, and strategic guidance you need.
Choose the services that make sense for your team. We fill the gaps so you can focus on what matters.
When tickets pile up or your team is stretched thin, we handle the overflow. Your users get fast support while your staff focuses on strategic work.
Strategic technology guidance, roadmap development, and budget planning. Get executive-level IT leadership without the executive salary.
Migrations, deployments, and infrastructure projects that would otherwise consume your team. We handle the heavy lifting.
Access specialized cybersecurity skills your team may lack. Threat monitoring, incident response, and compliance support.
Round-the-clock infrastructure monitoring so your team can sleep. We catch issues overnight and escalate only when needed.
We don't just do the work. We help your team grow. Documentation, training, and mentorship included.
Keep your team, gain expertise. Here's why businesses choose the co-managed model.
Get the expertise of a larger IT department without the overhead of recruiting, training, and retaining specialized staff.
Free your internal IT from routine tasks and ticket overflow so they can focus on projects that drive your business forward.
Pay for what you need, when you need it. Ramp up for projects, scale down during quiet periods.
Not sure which model is right for you? Here's how they compare.
Co-managed IT works best in these scenarios.
Your IT staff is talented but drowning in tickets and can't get to strategic projects.
You need specialized expertise (security, cloud, compliance) that your team doesn't have.
Business is growing but you're not ready to hire more full-time IT staff.
Getting started is straightforward. Here's how we become an extension of your team.
We meet with your IT team to understand your environment, pain points, and where you need the most help.
Together we decide which services you need: help desk, projects, vCIO, monitoring, or whatever makes sense.
We integrate with your ticketing system, documentation, and workflows. Your team stays in control.
Regular check-ins ensure the partnership evolves with your needs. Adjust services anytime.
Pick the services you need. Our month-to-month approach means you can adjust anytime.
Let's discuss how co-managed IT can help your team do more without burning out.