Assessment & Planning
We meet with your IT team to understand your environment, pain points, and where you need the most help.
Co-managed IT · Orange County
Your IT team, supercharged
$157
/user
$2,500
/mo floor
30-min
call
4 Executive Circle
Irvine
16-min P1
2026
98.4%
SmileBack last 90
Co-managed IT for Orange County in-house teams at BRITECITY's published $157/user with $2,500/month floor, month-to-month. Your team stays in control. Book the 30-minute call on this page.
(949) 243-7440Book your call
30 min · IrvineSix fields. Zero pitch.
How it works
How we join your team
Most co-managed engagements are fully operational within 2-3 weeks.
Define the Partnership
Together we decide which services you need: help desk, projects, vCIO, monitoring, or whatever makes sense.
Seamless Integration
We integrate with your ticketing system, documentation, and workflows. Your team stays in control.
P1 average
16-minute avg P1 in 2026
Reviews
5.0 Google from 80+
Ownership
Independently owned since 2007
Terms
Month-to-month. No lock-in.
Pricing note
Rates already published on this page
Co-managed IT for Orange County in-house teams at BRITECITY published $157/user with a $2,500/month floor, month-to-month. 50 x $157 = $7,850.
$157
Per user / month
Published list. After-hours overflow and 24/7 help desk.
$2,500
Monthly floor
The fit gate is the dollar floor, not headcount.
$7,850
50 x $157
Published math for a 50-person team.
Definition
What is Co-Managed IT?
You built your IT department. You know every quirk of every system. You don't need to be replaced. You need a team behind you.
Co-managed IT is a partnership where BRITECITY augments your existing IT department with specialized expertise, overflow support, and after-hours coverage. Your team stays in control. We fill the gaps, whether that's help desk overflow, cybersecurity, cloud migration, or strategic planning.
We Get It
What IT Directors Actually Worry About
We've heard every concern. Here's the truth.
"Will they try to replace me?"
No. Our entire model is built on making you more effective. We report to you. We use your tools. We follow your processes. You present the wins to leadership.
"Will my team feel threatened?"
Your team will feel relieved. We take the 2 AM alerts, the password resets during your project sprints, and the vendor calls nobody wants to make.
"What if they don't know our systems?"
We onboard into YOUR environment. Your documentation, your ticketing system, your naming conventions. We learn your way, not the other way around.
"Will quality drop on outsourced tickets?"
Your SLAs. Your CSAT scores. We track everything transparently. If resolution quality dips, you see it in real time and we fix it.
Capabilities
What We Bring to Your Team
Pick what you need. Leave the rest. Every service integrates with your existing environment.
Common Question
What access does my IT team get to your platforms?
Working-level admin access to every tool involved in managing your environment, SentinelOne, Cisco Umbrella, Check Point Harmony, ConnectWise RMM, ScreenConnect, IT Glue, Mac device management, and more. See the full role and permission breakdown for each platform.
See platform access referenceWhy Us
Why IT Directors Choose BRITECITY
We Work FOR You, Not Around You
Other MSPs treat co-managed as a foot in the door to replace your team. We don't. Your IT department stays in charge. We report to you. Period.
35+ Engineers Behind You
Your team of 2-5 gets the depth of a 35-person engineering organization. Specialists in security, cloud, networking, and compliance. On call when you need them.
5.0 Google Rating, 80+ Reviews
Our clients rate us 5.0 out of 5.0 because we actually do what we say. Read the reviews. They're from real IT Directors and business owners.
16-Minute Avg P1 Response (2026)
Verified from live ticket data, not marketing fiction. When your users need help, they get it fast.
Independently Owned Since 2007
No private equity. No corporate parent making decisions from another state. The people who own BRITECITY work here, in Irvine, and pick up the phone.
Month-to-Month. No Lock-In.
If we're not making you look good, fire us. We earn your business every month. That's how we keep a 5.0 rating.
Compare
Co-Managed vs Alternatives
| Capability | Co-Managed IT | Hire More Staff | Do Nothing |
|---|---|---|---|
| 24/7 coverage | - | - | |
| No recruiting/onboarding | - | ||
| Cybersecurity specialists | - | - | |
| Scales up/down on demand | - | ||
| Month-to-month terms | - | ||
| Your team stays in control | |||
| Strategic planning (vCIO) | - | - | |
| Predictable monthly cost | - |
True Cost
What Does Co-Managed IT Actually Cost in Orange County?
Here is a realistic cost comparison for a 50-person Orange County business evaluating co-managed IT versus hiring additional staff or fully outsourcing.
| Cost Factor | Co-Managed IT | Hire 2 More Staff | Fully Outsourced |
|---|---|---|---|
| Monthly cost (50 users) | $7,850 (50 x $157) | $18,000-$25,000 | $7,850 ($157/user) |
| Annual cost | $30,000-$90,000 | $216,000-$300,000 | $94,200 |
| 24/7 coverage included | Yes | No (requires 3+ hires) | Yes |
| Security specialists | Included | $120,000+/yr per hire | Included |
| Ramp-up time | 2-3 weeks | 3-6 months to recruit | 2-3 weeks |
| Contract terms | Month-to-month | At-will employment | Month-to-month |
| Your team stays in control | Yes | Yes | No |
Staff costs include salary, benefits, and recruiting fees. BRITECITY published co-managed IT is $157/user with a $2,500/month floor. 50 x $157 = $7,850. Month-to-month. Book the 30-minute call on this page.
Do Your Homework
Resources for IT Decision Makers
We want you to vet us thoroughly. These resources will help.
FAQ
Common Questions
What is co-managed IT?
Co-managed IT is a flexible partnership where BRITECITY supplements your existing IT department with specialized expertise and resources. Unlike fully managed IT (where the provider IS your IT department), co-managed IT keeps your internal team in control while giving them backup for overflow, projects, and specialized skills.
How is co-managed IT different from fully managed IT?
With fully managed IT, the provider handles ALL of your technology needs. Your IT department IS the MSP. With co-managed IT, your internal team stays in charge. We fill gaps: overflow tickets, after-hours coverage, security expertise, cloud projects, and strategic planning. You decide what you need help with.
Will BRITECITY try to replace my IT team?
Absolutely not. Our co-managed model exists specifically to strengthen internal IT teams. We integrate into your workflows, use your tools, and report to your IT leadership. Your team stays in control. We're the backup, not the replacement.
How much does co-managed IT cost?
BRITECITY published co-managed IT is $157/user with a $2,500/month floor, month-to-month. 50 x $157 = $7,850. Book the 30-minute call on this page.
How do you integrate with our existing ticketing system?
We integrate with ConnectWise, Autotask, ServiceNow, Jira Service Management, Zendesk, and most major ITSM platforms. If you use a different system, we can adapt. The goal is zero disruption to your existing workflows.
What if we only need help with specific things?
That's exactly how co-managed IT works. You might only need after-hours monitoring and weekend coverage. Or just cybersecurity expertise. Or project staffing for a migration. We customize the engagement to what you actually need. Nothing more.
How quickly can you ramp up?
Most co-managed engagements are fully operational within 2-3 weeks. The first week is discovery and documentation. The second week is integration and testing. By week three, we're handling live tickets and monitoring.
Do you serve businesses outside Orange County?
Yes. While our headquarters is in Irvine, CA, co-managed IT is largely remote. We serve businesses across Southern California and can provide on-site support in Orange County, LA County, and the Inland Empire.
Not ready to book a call?
Tell us where your team needs backup
Answer a few questions about your environment and coverage needs. We’ll come to the first conversation prepared.
Take our co-managed questionnaireNext step
Ready to strengthen
your IT team?
Book the 30-minute call on this page. Your team stays in control.