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BRITECITY
4 Executive Circle Suite 190
Irvine, CA 92614
(949) 243-7440

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HomeSolutionsIT Technical Support

IT Technical Support

IT Technical Support in Orange County

BRITECITY provides IT technical support to businesses across Orange County from our Irvine headquarters. Our team of 35+ IT professionals delivers same-day response for desktops, servers, networks, printers, VoIP, and more. Founded in 2008, we have supported 100+ local businesses with hands-on technology support for over 17 years — no contracts required.

Looking for an IT technician near you? BRITECITY is a local tech support company based in Irvine, California, serving businesses throughout Orange County. Whether you need help with a crashed server, a network outage, or everyday desktop issues, our technicians diagnose and fix problems fast — remotely or on-site at your office.

Get IT Support (949) 243-7440
Same-Day Response
35+ IT Professionals
Local Irvine Team
No Contracts
Since 2008

What We Support

What Does IT Technical Support Include?

From desktops to servers to phone systems — our technicians handle the full stack of business technology.

Desktops & Laptops

Hardware diagnostics, OS troubleshooting, slow computer fixes, software installation, and workstation setup for new employees.

Servers

Windows Server administration, Active Directory, file shares, performance tuning, and server hardware replacement.

Networks

Switches, routers, firewalls, Wi-Fi, cabling issues, VPN configuration, and network performance troubleshooting.

Printers & Peripherals

Printer setup, driver issues, scanner configuration, docking stations, and peripheral compatibility.

VoIP & Phone Systems

Business phone system setup, call quality issues, handset configuration, and VoIP troubleshooting.

Security Issues

Virus removal, malware cleanup, security patching, endpoint protection, and incident response.

How It Works

How Does IT Technical Support Work?

No complicated processes. Call us, we diagnose the problem, and we fix it — usually the same day.

01

Call or Submit a Ticket

Reach us by phone, email, or our support portal. A real person acknowledges your request immediately.

02

Diagnose the Issue

Our technicians remotely connect or assess the problem. Most issues are identified within minutes.

03

Fix It — Fast

We resolve the issue remotely or dispatch an on-site technician to your Orange County office same-day.

Why BRITECITY

Why Choose a Local IT Support Company in Orange County?

We are not a remote call center or a freelance IT technician. BRITECITY is a professional IT company headquartered in Irvine, California with 35+ full-time engineers supporting 100+ businesses across Orange County since 2008.

Irvine, CA
Local headquarters
17+ Years
Serving Orange County
35+
IT professionals
100+
Businesses supported

Need more than break-fix support? Our IT technical support is part of our managed IT services, which includes proactive monitoring, cybersecurity, cloud management, and strategic planning — all for one predictable monthly fee.

Frequently Asked Questions

What does IT technical support include?
IT technical support covers desktop and laptop troubleshooting, server maintenance, network configuration and repair, printer and peripheral support, VoIP phone systems, email issues, software installation, and hardware diagnostics. BRITECITY provides both remote and on-site technical support across Orange County.
How fast can an IT technician respond to my issue?
BRITECITY offers same-day response for IT technical support requests in Orange County. Our average remote response time is under 15 minutes during business hours, and we can dispatch an on-site technician within 1–2 hours for critical issues in Irvine, Newport Beach, Costa Mesa, and surrounding areas.
Do you offer on-site IT technical support near me in Orange County?
Yes. BRITECITY is headquartered in Irvine, California and provides on-site IT technical support throughout Orange County including Irvine, Newport Beach, Costa Mesa, Santa Ana, Anaheim, Tustin, Lake Forest, and Mission Viejo. Most issues are resolved remotely, but our technicians come to your office when hands-on support is needed.
How much does IT technical support cost?
BRITECITY offers IT technical support as part of a flat monthly managed IT plan with no per-incident charges. This means unlimited support requests for one predictable fee. No long-term contracts required — service is month-to-month.
What is the difference between IT technical support and managed IT services?
IT technical support is the hands-on troubleshooting and repair of technology issues — fixing what is broken. Managed IT services includes technical support plus proactive monitoring, maintenance, security, and strategic planning to prevent issues before they happen. BRITECITY provides both as part of our managed IT offering.

Need an IT Technician? We're Right Here.

Stop searching for "IT technician near me" and start working with a local team that already supports 100+ Orange County businesses. Same-day response. No contracts.

Book a Free Consultation Call (949) 243-7440