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Managed IT, cybersecurity, and Microsoft 365 for Orange County

Managed IT from BRITECITY in Irvine since 2007. $157 per user per month with a $2,500/month floor for Orange County businesses, month-to-month, with a 1-hour P1/P2 emergency response. Help desk is here in OC. Cybersecurity and Microsoft 365 are part of the plan, not a mystery add-on.

IT services that keep your business running smooth, secure, and fast.

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1-Hour Emergency Response
Proactive Security
Cloud Expertise
Dedicated Support

What IT solutions does BRITECITY offer?

Everything you need to run technology efficiently and securely.

Everything Included

Our managed IT plans bundle everything you need. No mixing and matching. No gaps. No surprise add-ons.

24/7 Monitoring & Alerting

Typical MSP
Extra fee
BRITECITY
Included

Advanced Threat Detection

Typical MSP
Extra fee
BRITECITY
Included

Email Security & Filtering

Typical MSP
Extra fee
BRITECITY
Included

Endpoint Protection

Typical MSP
Extra fee
BRITECITY
Included

Microsoft 365 Management

Typical MSP
Extra fee
BRITECITY
Included

Backup & Disaster Recovery

Typical MSP
Extra fee
BRITECITY
Included

Unlimited Help Desk Support

Typical MSP
Per-ticket or hourly
BRITECITY
Included

Proactive Maintenance

Typical MSP
Limited or extra
BRITECITY
Included

Security Awareness Training

Typical MSP
Extra fee
BRITECITY
Included

Strategic IT Planning (vCIO)

Typical MSP
Premium tier only
BRITECITY
Included

1-Hour Emergency Response

Typical MSP
Not guaranteed
BRITECITY
Committed

One predictable monthly fee covers everything. See our transparent pricing or book a call for a custom quote.

Why 150+ Businesses Trust BRITECITY

Since 2007, we've helped Orange County businesses succeed with reliable IT support that stops problems before they start.

19+Years in BusinessSince 2007
5.0Average Rating80+ Reviews
100+Clients ServedOrange County
35+IT ProfessionalsDedicated Team

Fully Insured

$2M Errors & Omissions (E&O) insurance, and every client is a named certificate holder.

Microsoft Partner

Official Microsoft partner with certified experts on our team.

1-Hour Emergency Response

We respond to emergencies in 1 hour. Available 24/7 for critical issues.

Why choose BRITECITY for IT solutions?

01

1-Hour Emergency Response

When you have an emergency, we commit to a 1-hour response.

02

Dedicated Team

Work with the same team that knows your business. No call center runaround.

03

Proactive Approach

We stop problems before they hurt your business. Not just react to them.

What people ask about managed IT.

What services does BRITECITY offer?

We offer managed IT services, cybersecurity (including ransomware protection and compliance), cloud services (Microsoft 365, Azure), help desk support (24/7 emergency response), business continuity and disaster recovery, VoIP phone systems, and strategic IT consulting. All services are month-to-month with no long-term contracts required.

What's included in your managed IT services?

You get the full package: 24/7 monitoring, cybersecurity (DNS filtering, email security, endpoint protection, dark web monitoring), backups, software updates, vendor help, and IT advice. Call our help desk anytime. You work with a team that knows your business.

What cybersecurity protections are included?

POLARITY is the required cybersecurity baseline for BRITECITY managed IT clients. It uses layered DNS, email, endpoint, credential-monitoring, security-training, and application-control protections. Published pricing follows the $157 user, $17.85 managed-computer, and $16.90 managed-mailbox lines, subject to the $2,500 monthly floor.

Is BRITECITY flat-rate managed IT?

Yes. Published rates are $157 per user, $17.85 per managed computer, and $16.90 per managed mailbox each month, with a $2,500 monthly floor. The floor is the fit gate, not an 11-seat minimum. POLARITY cybersecurity is required. Agreements are month-to-month after onboarding.

Do you manage Microsoft 365?

Yes. BRITECITY is a Microsoft Solutions Partner. We manage Exchange, Teams, SharePoint, OneDrive, and licensing. Microsoft 365 licenses are billed separately from the $157 managed IT per-user rate.

Is cybersecurity included in managed IT?

POLARITY is required for BRITECITY managed IT clients, not an optional add-on. It covers the managed endpoint, email, identity, and user-security baseline. Published managed IT pricing is $157 per user, $17.85 per managed computer, and $16.90 per managed mailbox each month, with a $2,500 monthly floor.

What does a managed IT services provider actually do for a mid-size company?

A managed IT services provider (MSP) acts as an outsourced technology operations team: monitoring systems around the clock, resolving help desk issues, maintaining security controls, patching and backing up critical systems, and coordinating vendors so internal staff can focus on the business. Mid-size companies typically use an MSP when ticket volume, after-hours coverage, or security expectations exceed what a single internal generalist can sustain. BRITECITY packages that scope as month-to-month managed IT for Orange County businesses, with published pricing at britecity.com/pricing.

What is the difference between break/fix IT and a fixed-fee managed agreement?

Break/fix IT bills when something fails, usually per incident or per hour, and work often starts only after someone reports a problem. A fixed-fee managed agreement pays a predictable monthly amount for ongoing monitoring, help desk support, maintenance, and the paired security and backup controls, whether or not an emergency is underway. Break/fix can look cheaper in quiet months and far more expensive during an outage, because every hour of triage is billable. A fixed-fee managed agreement turns technology operations into a budgetable operating expense, and for most organizations with 10 or more employees it lowers both downtime and total cost of ownership. BRITECITY’s managed IT model is month-to-month fixed monthly pricing published on britecity.com/pricing.

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Transparent Pricing

No hidden fees. No surprise charges. Know your IT costs up front.

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