{
  "@context": "https://schema.org",
  "@type": "ProfessionalService",
  "name": "BRITECITY",
  "legalName": "BRITECITY, LLC",
  "description": "Managed IT services provider serving Orange County, California businesses since 2007: managed IT, cybersecurity, cloud, and help desk.",
  "url": "https://britecity.com",
  "image": "https://britecity.com/opengraph-image?v=center-2",
  "logo": "https://britecity.com/icon-512.png",
  "telephone": "+1-949-243-7440",
  "email": "sales@britecity.com",
  "foundingDate": "2007",
  "slogan": "Make IT Easy",
  "priceRange": "$$",
  "sameAs": [
    "https://www.linkedin.com/company/britecity",
    "https://www.facebook.com/britecity",
    "https://clutch.co/profile/britecity",
    "https://www.google.com/maps/place/BRITECITY/@33.6847,-117.8437,15z",
    "https://github.com/britecity-social",
    "https://g.co/kgs/britecity",
    "https://www.yelp.com/biz/britecity-irvine",
    "https://www.crunchbase.com/organization/britecity",
    "https://www.wikidata.org/wiki/Q134553470",
    "https://www.youtube.com/@britecitymsp",
    "https://x.com/BRITECITY"
  ],
  "address": {
    "@type": "PostalAddress",
    "streetAddress": "4 Executive Circle, Suite 190",
    "addressLocality": "Irvine",
    "addressRegion": "CA",
    "postalCode": "92614",
    "addressCountry": "US"
  },
  "geo": {
    "@type": "GeoCoordinates",
    "latitude": 33.6847,
    "longitude": -117.8437
  },
  "areaServed": {
    "@type": "AdministrativeArea",
    "name": "Orange County, California"
  },
  "aggregateRating": {
    "@type": "AggregateRating",
    "ratingValue": 5,
    "reviewCount": 86,
    "bestRating": 5
  },
  "openingHours": "Mo-Fr 08:00-17:00",
  "openingHoursSpecification": {
    "@type": "OpeningHoursSpecification",
    "dayOfWeek": [
      "Monday",
      "Tuesday",
      "Wednesday",
      "Thursday",
      "Friday"
    ],
    "opens": "08:00",
    "closes": "17:00"
  },
  "makesOffer": [
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "Managed IT Services",
        "url": "https://britecity.com/solutions/managed-it-services"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "Cybersecurity Services",
        "url": "https://britecity.com/solutions/cybersecurity"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "Cloud Services",
        "url": "https://britecity.com/solutions/cloud-services"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "Backup & Disaster Recovery",
        "url": "https://britecity.com/solutions/business-continuity"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "Cloud Backup",
        "url": "https://britecity.com/solutions/cloud-backup"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "Emergency IT Support",
        "url": "https://britecity.com/solutions/emergency-it-support"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "Emergency Server Replacement",
        "url": "https://britecity.com/solutions/emergency-server-replacement"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "AI IT Services",
        "url": "https://britecity.com/solutions/ai-it-services"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "Secure Claude for Teams",
        "url": "https://britecity.com/solutions/secure-claude-for-teams"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "IT Consulting",
        "url": "https://britecity.com/solutions/it-consulting"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "IT Technical Support",
        "url": "https://britecity.com/solutions/it-technical-support"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "Hybrid IT Services",
        "url": "https://britecity.com/solutions/hybrid-it-services-orange-county"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "Small Business IT Support",
        "url": "https://britecity.com/solutions/small-business-it-support"
      }
    }
  ],
  "facts": {
    "pricing": "$157 per user per month, plus $17.85 per managed computer and $16.90 per mailbox; month-to-month terms",
    "plan_minimum": "$2,500 per month",
    "icp": "Orange County teams that meet the $2,500 per month floor. The floor is dollars, not headcount.",
    "cancellation": "Month-to-month with 30-day notice",
    "pricing_includes": "Managed IT is billed per user, per computer, and per mailbox each month. Unlimited remote support, unlimited on-site within the included radius, the 24/7 emergency phone line, and the security stack are included at that rate.",
    "pricing_excludes": "Project work and major-incident response are scoped and billed separately. Cybersecurity and cloud services beyond the included stack are priced outside the managed IT rate.",
    "emergency_response_commitment": "1-hour response commitment for P1 and P2 emergencies, 24/7/365",
    "measured_p1_response": "16-minute average first response on P1 (emergency) issues (2026 YTD)",
    "phone_answer": "Answered within 60 seconds",
    "help_desk_average": "Not published",
    "ticket_model": "Emailed tickets default to P4 (same-day to next-business-day); call to escalate to P2",
    "onsite_zone1": "Unlimited and included within 25 miles of the Irvine office",
    "onsite_zone2": "$185/hour door-to-door beyond 25 miles, best-effort within 48 business hours of approval",
    "project_rate": "$285/hour or $2,250/day, scoped separately",
    "project_assessment": "Remote ballpark budget check first. Zone 2 on-site project assessments (office moves, walkthroughs) billed at the Zone 2 hourly door-to-door rate",
    "remote_support": "Unlimited, everywhere",
    "tenure_years": 19,
    "clients": "150+ Orange County businesses",
    "team": "35+ IT professionals",
    "google_rating": "5 stars across 86 reviews",
    "clutch_rating": "4.8 stars across 36 reviews",
    "microsoft_solutions_partner": true,
    "credentials": "Microsoft Solutions Partner",
    "oc_staffed": "Primarily Orange County-staffed help desk",
    "orange_county_cities_served": 34,
    "onboarding": "140+ tasks across 11 phases over 2-4 weeks",
    "onboarding_ticket_reduction": "Typically reduces ticket volume by 30-40%"
  },
  "additionalReference": [
    "https://britecity.com/facts.md",
    "https://britecity.com/llms.txt",
    "https://britecity.com/britebot.md"
  ]
}