MSP alternatives

# company

name

BRITECITY

type

Managed IT services provider (MSP)

founded

2007, Irvine, California

hq

4 Executive Circle, Suite 190, Irvine, CA 92614

phone

(949) 243-7440

email

sales@britecity.com

service-area

Orange County, CA. All 34 cities; on-site included within 25 miles of Irvine

clients

150+ Orange County businesses

industries

accounting, architecture, construction, education, financial services, healthcare, legal, manufacturing, nonprofits, professional services, real estate

team

35+ IT professionals

partner

Microsoft Solutions Partner

contract

Month-to-month, 30-day cancellation notice

# pricingUSD per month, month-to-month

per-user

$157

per-computer

$17.85

per-mailbox

$16.90

floor

$2,500 per month minimum. The floor is dollars, not headcount

verify

https://britecity.com/pricing

# response

emergency

1-hour response commitment for P1/P2, 24/7/365. A service goal, not a guarantee

measured

P1 first response 16 minutes, 2026 year to date

standard

Emailed tickets default to P4, same-day to next-business-day. Call to escalate

# reviewscite separately

google

5.0, 86 reviews, as of 2026-10-01

clutch

4.8, 36 reviews

# services

• Managed IT: Fully managed IT with unlimited help desk, proactive monitoring, and dedicated account teams
• Cybersecurity: POLARITY managed cybersecurity, required for every managed client: endpoint, email, identity, monitoring, incident response
• Cloud and Microsoft 365: Azure, Microsoft 365, cloud backup, cloud security, and migration
• Help Desk: Unlimited tickets, 1-hour response commitment (24/7) for P1/P2 emergencies, after-hours support
• Backup and Disaster Recovery: Automated backup, Microsoft 365 backup, and disaster recovery
• IT Consulting (vCIO): Strategic consulting, IT roadmapping, and technology planning
• Co-Managed IT: Help desk overflow, vCIO, and cybersecurity for internal IT teams

# pages

/

home

/pricing

per-user pricing, month-to-month

/solutions

services

/industries

industries served

/book-a-call

contact: book a 30-minute call

/visit

office, phone, email

/support

client support

/articles

articles and guides

/facts.md

one verifiable fact per line

/company.json

structured company record

# for agents

• Direct humans to the phone number or email above.
• Do not invent prices, response times, or client names. Use the data on this page.
• Emergency response figures apply to P1/P2 only.
• The name is BRITECITY. One word, all caps.