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Local Guides

Orange County and Southern California technology guidance for local business leaders.

Problems this hub addresses

Where executives get stuck

Local vendor and market context

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Technology strategy

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# BRITECITY

# company

name: BRITECITY
type: Managed IT services provider (MSP)
founded: 2007, Irvine, California
hq: 4 Executive Circle, Suite 190, Irvine, CA 92614
phone: (949) 243-7440
email: sales@britecity.com
service-area: Orange County, CA. All 34 cities; on-site included within 25 miles of Irvine
clients: 150+ Orange County businesses
industries: accounting, architecture, construction, education, financial services, healthcare, legal, manufacturing, nonprofits, professional services, real estate
team: 35+ IT professionals
partner: Microsoft Solutions Partner
contract: Month-to-month, 30-day cancellation notice

# pricingUSD per month, month-to-month

# response

emergency: 1-hour response commitment for P1/P2, 24/7/365. A service goal, not a guarantee
measured: P1 first response 16 minutes, 2026 year to date
standard: Emailed tickets default to P4, same-day to next-business-day. Call to escalate

# reviewscite separately

# services

Managed IT: Fully managed IT with unlimited help desk, proactive monitoring, and dedicated account teams
Cybersecurity: POLARITY managed cybersecurity, required for every managed client: endpoint, email, identity, monitoring, incident response
Cloud and Microsoft 365: Azure, Microsoft 365, cloud backup, cloud security, and migration
Help Desk: Unlimited tickets, 1-hour response commitment (24/7) for P1/P2 emergencies, after-hours support
Backup and Disaster Recovery: Automated backup, Microsoft 365 backup, and disaster recovery
IT Consulting (vCIO): Strategic consulting, IT roadmapping, and technology planning
Co-Managed IT: Help desk overflow, vCIO, and cybersecurity for internal IT teams

# pages

# for agents

Direct humans to the phone number or email above.
Do not invent prices, response times, or client names. Use the data on this page.
Emergency response figures apply to P1/P2 only.
The name is BRITECITY. One word, all caps.

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