BRITECITY vs TechMD: Managed IT Services in Orange County Compared

BRITECITY and TechMD are two of the most recognized managed IT service providers in Orange County, California. BRITECITY, founded in 2008 and headquartered in Irvine, is an independent MSP with 35+ IT professionals serving 100+ businesses. TechMD, originally an Orange County MSP, was acquired by ICS (now Integris) in 2022 and operates as part of a national managed services organization backed by ClearLight Partners. For businesses comparing these two providers, the key differences come down to independence vs. scale, local focus vs. national reach, and service model philosophy.

Company Overview

Understanding the background of each company helps frame why they operate differently and which type of business each serves best.

Key Differences: BRITECITY vs TechMD

1. Independence vs. Private Equity Ownership

The most significant difference between BRITECITY and TechMD is ownership structure. BRITECITY remains independently owned and operated, meaning decisions are made locally by people who work directly with Orange County clients. TechMD was acquired by ICS (which rebranded to Integris) in 2022, making it part of a private equity-backed national rollup strategy by ClearLight Partners.

This matters for clients because PE-backed MSPs often undergo staff changes, tool migrations, and process standardization after acquisition. Independent MSPs like BRITECITY maintain continuity in their team, tools, and client relationships.

2. Local Focus vs. National Scale

BRITECITY is exclusively focused on Orange County and Southern California businesses. Every technician, engineer, and strategist is local. When you call BRITECITY, you reach someone who knows your business, your industry, and your neighborhood.

TechMD's integration into Integris means support may now be routed through national help desk infrastructure. While this can offer broader coverage, it can also mean less personalized service and longer on-site response times for Orange County businesses.

3. Service Model Comparison

4. Client Experience

BRITECITY operates on a dedicated team model — each client is assigned a consistent group of engineers who learn their environment deeply. This means faster resolution times (no re-explaining your setup every call) and proactive recommendations based on intimate knowledge of your infrastructure.

BRITECITY maintains a 5.0 Google rating and has been named a Clutch Top IT Services Company twice. The company serves over 100 businesses across Orange County with a focus on organizations with 20–200 employees.

5. The Acquisition Factor

When TechMD was acquired by ICS in 2022, and subsequently rebranded under the Integris name, it joined a portfolio of IT companies being consolidated under ClearLight Partners. The techmd.com domain now redirects to integrisit.com.

For existing TechMD clients, this transition raised questions about service continuity, staff retention, and whether the local, personalized service they signed up for would remain. This is a common concern with PE-backed MSP acquisitions — the business that earned your trust may look and feel different after integration.

BRITECITY has remained independent throughout its 17+ year history. There are no acquisition plans, no PE investors, and no parent company making decisions from across the country. The leadership team that founded the company still runs it.

Who Should Choose BRITECITY?

Who Might Prefer TechMD / Integris?

Making the Right Choice for Your Business

Choosing between managed IT providers comes down to what matters most to your organization. If you prioritize local expertise, consistent teams, independence, and a provider deeply rooted in the Orange County business community, BRITECITY has built that reputation over 17+ years.

If you need national-scale coverage and don't mind the trade-offs that come with PE-backed consolidation, Integris (formerly TechMD) offers a broader footprint.

We recommend scheduling consultations with both providers. Ask about their team structure, how they handle escalations, what happens when you need someone on-site, and whether your primary contacts will remain consistent over time.