How to Create an AI Acceptable-Use Policy

Definition

An AI acceptable-use policy is a written standard that defines how employees may use generative AI with company and client information.

Why it matters to the business

Leaders should care because the issue shows up as cost, risk, or lost capacity, not as a technical curiosity.

• Reduces confidential data leakage to public models
• Sets expectations for customer and regulated data
• Creates a basis for training and enforcement

What to do next

1. 1.List prohibited data classes

   Credentials, regulated data, client confidential, unpublished financials.

2. 2.Name approved tools

   Enterprise options with known data handling.

3. 3.Require human review for external outputs

   Especially legal, financial, and customer communications.

4. 4.Train and revise

   Update as tools and laws change.