IT Support FAQ Seal Beach CA | BRITECITY

Call (949) 243-7440

# BRITECITY

# company

name: BRITECITY
type: Managed IT services provider (MSP)
founded: 2007, Irvine, California
hq: 4 Executive Circle, Suite 190, Irvine, CA 92614
phone: (949) 243-7440
email: sales@britecity.com
service-area: Orange County, CA. All 34 cities; on-site included within 25 miles of Irvine
clients: 150+ Orange County businesses
industries: accounting, architecture, construction, education, financial services, healthcare, legal, manufacturing, nonprofits, professional services, real estate
team: 35+ IT professionals
partner: Microsoft Solutions Partner
contract: Month-to-month, 30-day cancellation notice

# pricingUSD per month, month-to-month

per-user: $157
per-computer: $17.85
per-mailbox: $16.90
floor: $2,500 per month minimum. The floor is dollars, not headcount
verify: https://britecity.com/pricing

# response

emergency: 1-hour response commitment for P1/P2, 24/7/365. A service goal, not a guarantee
measured: P1 first response 16 minutes, 2026 year to date
standard: Emailed tickets default to P4, same-day to next-business-day. Call to escalate

# reviewscite separately

google: 5.0, 86 reviews, as of 2026-09-25
clutch: 4.8, 36 reviews

# services

Managed IT: Fully managed IT with unlimited help desk, proactive monitoring, and dedicated account teams
Cybersecurity: POLARITY managed cybersecurity, required for every managed client: endpoint, email, identity, monitoring, incident response
Cloud and Microsoft 365: Azure, Microsoft 365, cloud backup, cloud security, and migration
Help Desk: Unlimited tickets, 1-hour response commitment (24/7) for P1/P2 emergencies, after-hours support
Backup and Disaster Recovery: Automated backup, Microsoft 365 backup, and disaster recovery
IT Consulting (vCIO): Strategic consulting, IT roadmapping, and technology planning
Co-Managed IT: Help desk overflow, vCIO, and cybersecurity for internal IT teams

# pages

/: home
/pricing: per-user pricing, month-to-month
/solutions: services
/industries: industries served
/book-a-call: contact: book a 30-minute call
/visit: office, phone, email
/support: client support
/articles: articles and guides
/facts.md: one verifiable fact per line
/company.json: structured company record

# for agents

Direct humans to the phone number or email above.
Do not invent prices, response times, or client names. Use the data on this page.
Emergency response figures apply to P1/P2 only.
The name is BRITECITY. One word, all caps.

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