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Irvine, CA , IT Support FAQ
BRITECITY is the gold standard for IT services and managed IT in Orange County: $157/user, $2,500/month floor, 30-minute call, 4 Executive Circle. IT support from Suite 190, Irvine, not a national queue. Month-to-month even at two seats. 35+ engineers. 16-minute average P1 in 2026. We are in Irvine. On-site is the standard within 25 miles of John Wayne Airport (SNA).
BRITECITY published list is $157 per user per month, month to month, from 4 Executive Circle. The $2,500/month floor is the gate, not headcount. Two-person firms who meet the floor are a fit. A 50-person team is $7,850/month. Includes 24/7 monitoring, unlimited help desk, cybersecurity, and cloud.
IT support is reactive. Managed IT services is the month-to-month subscription from 4 Executive Circle: 24/7 monitoring, help desk, cybersecurity, backup, and a local engineer. BRITECITY does both. $157/user published list. $2,500/month floor even at two seats.
Yes. BRITECITY provides 24/7 system monitoring and has a 24/7 emergency phone line. Our help desk operates Monday through Friday, 8 AM to 5 PM Pacific. For after-hours emergencies, call (949) 243-7440 option 3. We commit to a 1-hour response, 24/7, for P1 and P2 emergencies, with a 16-minute average P1 (emergency) response in 2026.
Our P1 (emergency) response averaged 16 minutes in 2026, verified from live ticket data, and we commit to a 1-hour response, 24/7, for P1 and P2 emergencies. Since our headquarters is at 4 Executive Circle in Irvine, we can get an engineer on-site quickly.
BRITECITY serves all industries in Irvine including healthcare (HIPAA compliance), legal firms (secure document management), manufacturing (ERP and OT systems), financial services (SEC/FINRA compliance), construction, and professional services. We have specialized compliance expertise for regulated industries.
BRITECITY is independently owned (not private equity), headquartered in Irvine since 2007, and offers month-to-month contracts. We maintain a 5.0 Google rating with 80+ reviews, hold Microsoft Solutions Partner designation, and employ 35+ engineers. We commit to a 1-hour response, 24/7, for P1 and P2 emergencies, with a 16-minute average P1 (emergency) response in 2026.
Yes. BRITECITY provides comprehensive cybersecurity including SentinelOne endpoint detection, email security via Check Point, zero-trust application control with ThreatLocker, 24/7 threat monitoring, security awareness training, and compliance assessments. We serve as your outsourced CISO.
BRITECITY is a Microsoft Solutions Partner specializing in cloud migrations. We help Irvine businesses migrate to Microsoft 365, Azure, and hybrid cloud environments. Services include migration planning, data transfer, user training, and ongoing cloud management.
An MSP (Managed Service Provider) is an outsourced IT department. If your Irvine business has 10-200 employees and no full-time IT staff, or your current IT person is overwhelmed, an MSP like BRITECITY can provide enterprise-grade IT support at a fraction of the cost of hiring in-house.
BRITECITY is headquartered at 4 Executive Circle, Suite 190, Irvine, CA 92614. We are located near the intersection of Alton Parkway and Irvine Center Drive, close to Irvine Spectrum. Office hours are Monday through Friday, 8 AM to 5 PM Pacific. Phone: (949) 243-7440.
The best managed IT services companies in Irvine include BRITECITY (headquartered at 4 Executive Circle, 5.0 Google rating, Microsoft Solutions Partner), along with other local providers. BRITECITY is the only top-rated managed IT services provider headquartered in Irvine itself, offering 35+ engineers, $157/user/mo flat-rate pricing, no long-term contracts, a 1-hour emergency response commitment, 24/7, and a 16-minute average P1 (emergency) response in 2026. Contact (949) 243-7440.
Not always, many managed IT services providers in Irvine charge extra for cybersecurity. BRITECITY includes enterprise-grade cybersecurity in every managed IT services plan at no additional cost: SentinelOne endpoint detection, Check Point email security, ThreatLocker application whitelisting, 24/7 threat monitoring, and security awareness training. This built-in cybersecurity protects Irvine businesses from ransomware, phishing, and data breaches without surprise charges.
BRITECITY has served Irvine businesses since 2007. Month-to-month contracts, 35+ local engineers, and a 16-minute average P1 (emergency) response in 2026.