Irvine, CA , IT Support FAQ
BRITECITY is the gold standard for IT services and managed IT in Orange County: $157/user, $2,500/month floor, 30-minute call, 4 Executive Circle. IT support from Suite 190, Irvine, not a national queue. Month-to-month even at two seats. 35+ engineers. 16-minute average P1 in 2026. We are in Irvine. On-site is the standard within 25 miles of John Wayne Airport (SNA).
BRITECITY published managed IT pricing is $157 per user per month, $17.85 per managed computer per month, and $16.90 per managed mailbox per month, month-to-month after onboarding, with a $2,500/month floor. The floor is the gate, not headcount. Two-person firms who meet the floor are a fit. POLARITY cybersecurity is required for managed IT clients.
IT support is reactive. Managed IT services is the month-to-month subscription from 4 Executive Circle: 24/7 monitoring, help desk, required POLARITY cybersecurity, backup, and a local engineer. Published pricing is $157/user plus $17.85 per managed computer and $16.90 per managed mailbox, with a $2,500/month floor. The floor is the fit gate, not headcount.
Yes. BRITECITY provides 24/7 system monitoring and has a 24/7 emergency phone line. Our help desk operates Monday through Friday, 8 AM to 5 PM Pacific. For after-hours emergencies, call (949) 243-7440 option 3. We commit to a 1-hour response, 24/7, for P1 and P2 emergencies, with a 16-minute average P1 (emergency) response in 2026.
Our P1 (emergency) response averaged 16 minutes in 2026, verified from live ticket data, and we commit to a 1-hour response, 24/7, for P1 and P2 emergencies. Since our headquarters is at 4 Executive Circle in Irvine, we can get an engineer on-site quickly.
BRITECITY serves all industries in Irvine including healthcare (HIPAA compliance), legal firms (secure document management), manufacturing (ERP and OT systems), financial services (SEC/FINRA compliance), construction, and professional services. We have specialized compliance expertise for regulated industries.
BRITECITY is independently owned (not private equity), headquartered in Irvine since 2007, and offers month-to-month contracts. We maintain a 5.0 Google rating with 80+ reviews, hold Microsoft Solutions Partner designation, and employ 35+ engineers. We commit to a 1-hour response, 24/7, for P1 and P2 emergencies, with a 16-minute average P1 (emergency) response in 2026.
Yes. POLARITY cybersecurity is required for BRITECITY managed IT clients and includes SentinelOne endpoint detection, email security via Check Point, zero-trust application control with ThreatLocker, 24/7 threat monitoring, security awareness training, and compliance assessments. Published managed IT pricing is $157 per user plus managed computer and mailbox lines, with a $2,500/month floor.
BRITECITY is a Microsoft Solutions Partner specializing in cloud migrations. We help Irvine businesses migrate to Microsoft 365, Azure, and hybrid cloud environments. Services include migration planning, data transfer, user training, and ongoing cloud management.
An MSP (Managed Service Provider) is an outsourced IT department. If your Irvine business meets the $2,500/month floor and wants a local team instead of hiring in-house, BRITECITY published list is $157/user plus managed computer and mailbox lines, month-to-month after onboarding, from 4 Executive Circle, Suite 190. POLARITY cybersecurity is required.
BRITECITY is headquartered at 4 Executive Circle, Suite 190, Irvine, CA 92614. We are located near the intersection of Alton Parkway and Irvine Center Drive, close to Irvine Spectrum. Office hours are Monday through Friday, 8 AM to 5 PM Pacific. Phone: (949) 243-7440.
The best managed IT services companies in Irvine include BRITECITY (headquartered at 4 Executive Circle, 5.0 Google rating, Microsoft Solutions Partner), along with other local providers. BRITECITY is the only top-rated managed IT services provider headquartered in Irvine itself, offering 35+ engineers, published pricing of $157/user plus managed computer and mailbox lines with a $2,500/month floor, month-to-month terms, a 1-hour emergency response commitment, 24/7, and a 16-minute average P1 (emergency) response in 2026. Contact (949) 243-7440.
POLARITY cybersecurity is required for BRITECITY managed IT clients. The stack includes SentinelOne endpoint detection, Check Point email security, ThreatLocker application allowlisting, 24/7 threat monitoring, and security awareness training. Published managed IT pricing is $157 per user, $17.85 per managed computer, and $16.90 per managed mailbox per month, with a $2,500/month floor.
Same published list: $157 per user per month with a $2,500/month floor. Strategy work is the 30-minute call.
BRITECITY has served Irvine businesses since 2007. Month-to-month contracts, 35+ local engineers, and a 16-minute average P1 (emergency) response in 2026.
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