01 / Response time
Hours go by
You send it in and hear nothing back. No owner, no status, no idea if anyone picked it up, so you chase it, then fix it yourself.
Book a 30-minute call with BRITECITY in Irvine
BRITECITY is managed IT for Orange County businesses, based in Irvine.
$157/user published list. $2,500/month floor. month-to-month.
Book a 30-minute call on this page.
On the call we cover fit, scope, and what the number looks like for your seats.
$157/user · $2,500/month floor · 4 Executive Circle · 16-min P1 2026 · 98.4% SmileBack CSAT last 90 days
Book a 30-minute call with BRITECITY in IrvineA 30-minute call to understand what's broken. We'll tell you honestly whether BRITECITY is the right fit. No pressure pitch.
$157
/user
$2,500
/mo floor
Irvine
HQ
$157
/user
$2,500
/month floor
4 Executive Circle
Irvine
16-min P1
2026
98.4%
SmileBack last 90
A 30-minute call to understand what's broken. We'll tell you honestly whether BRITECITY is the right fit. No pressure pitch.
Call highlights: $157/user, $2,500/month floor
$157/user
$2,500/month floor
4 Executive Circle
(949) 243-7440
Why people call us
You're not shopping for IT. You're done with the last one.
Nearly every call starts the same way. The provider is still technically there, it's the response times, the invoices, and the fourth new technician this quarter that wore you out.
02 / The invoice
Nickel and dimed
Every question turns into a line item. You've started rationing what you report just to keep the invoice predictable.
03 / Ownership
A new name every time
A different tech on every ticket, so you re-explain your environment from scratch. Nobody owns the outcome and resolutions stretch for days.
04 / The contract
You're mid-term, or being asked to re-sign for another two or three years before anything actually improves.
05 / The relationship
The one person there you actually trusted has left. Whatever goodwill you had walked out with them.
By the time most people call us, the problem isn't the technology. It's that nobody is accountable for it.
Jonathan was great in helping me with my password reset. All good!
99.2%596 ratings · 90 days
BRITECITY Introduction
The 100-second version: who we are, how the first month goes.
On the call
One salesperson walks you through all of it, this call, the technical look, the proposal. After you sign, onboarding hands you to the team assigned to your account, and they stay your team.
Who you'll talk to
We've been on the other end of that call since 2007.
We're in Irvine, and 150+ Orange County businesses, law firms, medical groups, accountants, manufacturers, run on us. We've walked into the same three problems enough times to name them before you finish describing them. That's the whole reason this call only takes thirty minutes.
Emergency response
1 hour, contracted
Pricing
From $157/user/mo
Team
35+ certified
Commitment
Month-to-month
The stack we defend with
More from the same feed
Book my call →Britecity team was very helpful today! I could tell everyone who was able to help was on our ticket. I appreciate phone communications. Thank you for getting us back online, Martin, Peter, Steve, Scott, and Sean!
Client rating · today
Excellent service handling the hard drive replacement with Dell. Thank you Steven!
Client rating · today
Very good service
Client rating · today
How this works
Here's exactly how it goes.
Four steps, always in this order. No proposal until we both know it fits.
01Today · 30 min
The alignment call
What's breaking, what you need, and whether that lines up with how we work. If it doesn't, you'll hear it on this call.
02Next
The technical look
The technical session. Identity, email, endpoints, backups, network, so both sides know exactly what we'd be taking on.
03Then
The proposal
Scope, per-user pricing, and what changes in week one, written down and walked through, not emailed and chased.
04Once you say go
Onboarding
Documentation, monitoring, then the help desk handoff, staged around your notice window. From there the team assigned to your account takes over.
What we won't do
Quote you before we understand youAsk for a three-year termPut you in a drip campaignCharge you a dollar for this call
Two versions of next quarter
One of these is already being decided.
If nothing changes
- The renewal arrives, and signing it is still easier than switching. Another two years.
- The next outage costs your team a day, and the invoice for handling it shows up after.
- Your people stop reporting problems and start working around them, and you hear about it late.
Ninety days from now
- One-hour emergency response, in writing, from engineers who already know your environment.
- One flat per-user price. Asking a question never generates an invoice.
- A named owner for your account and a roadmap you approved, reviewed every quarter.
Book the callThirty minutes is the whole ask.
Ask AI
Ask AI about us
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Key facts
Crawlable booking facts. Numbers match published pricing and the on-page form only.
- Price
- $157/user/month published list
- Floor
- $2,500/month minimum (gate, not headcount)
- Call length
- 30 minutes
- Contract
- Month-to-month; 30 days notice
- Service area
- Orange County / Irvine, CA
- Phone
- Required to book; SMS optional unchecked
| Label | Fact |
|---|---|
| Price | $157/user/month published list |
| Floor | $2,500/month minimum (gate, not headcount) |
| Call length | 30 minutes |
| Contract | Month-to-month; 30 days notice |
| Service area | Orange County / Irvine, CA |
| Phone | Required to book; SMS optional unchecked |
Cost FAQ
Cost FAQ for the 30-minute call.
What's the $2,500/month floor?
The $2,500/month floor is the gate, not headcount. A two-person firm that meets the floor is a fit. Choosing 1-10 people on the booking form is still a fit when you meet the floor. Month-to-month at $157/user.
What does $157/user include?
$157/user is published list for managed IT, not a quote. Required managed-service components are priced at $17.85 per computer and $16.90 per mailbox per month. POLARITY cybersecurity is required for managed clients, not an optional add-on.
Is $157 a quote?
$157 is list, not a quote. Managed computers are $17.85 and managed mailboxes are $16.90. POLARITY is required for managed clients. The $2,500/month floor is the gate, not headcount. The 30-minute call is how the number becomes yours.
How long is the contract?
Month-to-month. We earn the seat every month. If you leave, 30 days written notice is the usual window.
Is phone required to book?
Yes. Phone is required, along with name, work email, and company. SMS appointment texts stay optional and unchecked.
Can we book under the $2,500 floor?
No. The $2,500/month floor is the gate. If your environment will not meet it, we will say so on the call rather than invent a smaller plan.
We're locked into a contract. Can we even talk?
That's the most common version of this call. Bring your term date and notice window, most agreements need 30 to 90 days' written notice, and we'll build the switch around them instead of asking you to break anything. Knowing your date before it renews on you again is the whole point.
Am I going to get sold to?
Pricing lands in a written proposal after we've actually looked at your environment, not guessed at on a first call. Ask anything you want on the call; if we're not the answer, you'll hear that too. One follow-up email, then nothing unless you write back.
How messy is switching providers?
Staged, documented, and mostly invisible to your team. We take monitoring and the help desk first, document your environment as we go, and schedule anything disruptive for a weekend. Your current provider stays in place until the handoff is clean.
What do you need from us before the call?
Nothing. No network diagram, no asset list, no prep. Come with what's been annoying you and roughly how many people sit in front of a computer. We'll drive the rest.
30-minute call · $2,500/month managed IT floor
The renewal deadline is a bad time to start looking.
Thirty minutes now, and you'll know your options before the notice window closes on you.