SMALL BUSINESS IT
BRITECITY provides small business IT support across Orange County, serving companies with 10 to 200 employees from their Irvine headquarters. As a Microsoft Solutions Partner since 2008, BRITECITY offers flat-rate managed IT starting at $157 per user per month, with same-day response times and a dedicated team of 35+ engineers. Call 949-243-7440.
$157
Per user/month
35+
Engineers on staff
15 min
Avg response time
17+
Years in business
THE REALITY
Small businesses face the same cyber threats as large enterprises but with a fraction of the resources. One ransomware attack or extended outage can be fatal.
$427/minute
Cost of IT Downtime
For a 50-person company, one hour of downtime costs over $25,000 in lost productivity, missed deadlines, and frustrated clients.
43% of attacks
Target Small Businesses
Cybercriminals know small businesses have weaker defenses. Phishing, ransomware, and business email compromise hit SMBs hardest.
60% close
Within 6 Months of a Breach
Small businesses that suffer a major cyber incident often cannot recover. The combination of remediation costs, lost data, and reputational damage is devastating.
WHAT YOU GET
One flat monthly rate. No surprise invoices. No per-incident charges. Just reliable IT that works.
Call, email, or submit a ticket. No limits on support requests. US-based engineers in Irvine.
Proactive monitoring catches problems before they cause downtime. Alerts trigger automatic remediation.
Endpoint protection, security patches, and vulnerability scanning keep your business safe from threats.
Automated daily backups with tested disaster recovery. Your data is protected and recoverable.
User provisioning, license optimization, email security, Teams configuration, and SharePoint administration.
We coordinate with your ISP, phone provider, and software vendors so you have one point of contact.
THE MATH
For a 50-person company, the numbers speak for themselves.
| Factor | In-House IT Hire | BRITECITY Managed IT |
|---|---|---|
| Annual cost | $85,000 - $120,000 + benefits | $94,200/yr (50 users x $157/mo) |
| Coverage hours | 8 hours/day, minus PTO/sick | 24/7/365 monitoring |
| Expertise | 1 generalist | 35+ specialists |
| Security tools | Additional cost | Included |
| Backup person | None (single point of failure) | Full team redundancy |
| Scalability | Hire again at $85k+ | Add users at $157/mo each |
| Vendor management | Takes their time | Included, dedicated team |
Bottom line: A full IT team for less than half the cost of one employee. And your team of 35+ never calls in sick.
WHY US
Our entire team is based in Orange County. When you need on-site support, we are there the same day. No overseas call centers.
17+ years serving Orange County businesses. We have seen every IT challenge and built systems to handle them.
Average response time under 15 minutes. Critical issues get immediate attention. Most tickets resolved the same business day.
Flat rate per user per month. No hidden fees, no hourly surprises, no nickel-and-diming on out-of-scope requests.
Certified Microsoft partner with deep expertise in Microsoft 365, Azure, and the full Microsoft security stack.
You get a named account manager and a consistent team of engineers who know your environment.
INDUSTRIES
Every industry has unique IT and compliance requirements. Our team understands yours.
FREQUENTLY ASKED
BRITECITY offers flat-rate managed IT starting at $157 per user per month. This includes unlimited help desk support, 24/7 monitoring, security patching, backup management, and Microsoft 365 administration. No hidden fees or surprise charges.
BRITECITY works with small businesses starting at 10 users. Our sweet spot is companies with 10 to 200 employees who need enterprise-grade IT without the cost of a full internal team.
Our average response time is under 15 minutes during business hours. Critical issues like server outages or security incidents are addressed immediately. We provide same-day resolution for most support requests.
We offer flexible terms. Most clients start with a month-to-month agreement so you can experience the service before committing. We earn your business through results, not contracts.
Our managed IT includes unlimited help desk tickets, 24/7 network monitoring, security patch management, antivirus and endpoint protection, data backup and disaster recovery, Microsoft 365 administration, vendor management, and quarterly business reviews.
Yes. BRITECITY is headquartered at 4 Executive Circle in Irvine, California. Our entire team of 35+ engineers is local to Orange County, so you get fast on-site support when needed.
A single IT employee costs $85,000 to $120,000 per year in salary and benefits, covers limited hours, and has knowledge gaps. Managed IT from BRITECITY gives you a full team of specialists for a fraction of the cost, with 24/7 coverage and no PTO gaps.
We support small businesses across legal, healthcare, financial services, professional services, construction, manufacturing, and nonprofit sectors in Orange County.
The most effective strategies are consolidating vendors under one managed IT provider (saves 20-30% vs. multiple point solutions), moving to Microsoft 365 to eliminate on-premise server costs, automating routine maintenance with proactive monitoring, and switching from break-fix to flat-rate managed IT to eliminate unpredictable emergency bills. BRITECITY clients with 50 users typically save $30,000-$60,000 annually compared to maintaining an in-house IT person plus ad-hoc vendor support.
Look for Microsoft Solutions Partner designation (validates cloud and security expertise), CompTIA Security+ certified engineers, SOC 2 compliant operations, and vendor-specific certifications like Cisco CCNA or AWS Solutions Architect. BRITECITY holds Microsoft Solutions Partner status, and our 35+ engineers maintain current CompTIA, Microsoft, and Cisco certifications. We also maintain SOC 2 compliance for our service delivery processes.
Securing remote workers requires a Zero Trust framework: managed VPN or ZTNA (Zero Trust Network Access) for all connections, endpoint detection and response (EDR) on every device, multi-factor authentication on all business applications, Microsoft 365 conditional access policies, and security awareness training. BRITECITY deploys and manages all of these for Orange County businesses at $157/user/month as part of our managed IT plans.
Get a free IT assessment and see exactly what your business needs. No pressure, no obligations. Just clear answers.
Or call us directly: 949-243-7440