Our Mission

Make IT Easy

We work with Orange County businesses that meet the $2,500/month floor. Published managed IT pricing is $157/user plus managed computer and mailbox lines. The floor is the fit gate, not headcount. POLARITY cybersecurity is required. Book a 30-minute call. Headquarters: 4 Executive Circle, Suite 190, Irvine, CA 92614.

Since 2007, we help Orange County businesses use tech to grow, stay safe, and get more done.

By the Numbers

19+

Years serving Orange County

Founded in Irvine, 2007

150+

Businesses served

Across Orange County

35+

IT professionals

Primarily Orange County staffed

1hr

Emergency response

P1/P2 commitment, 24/7

5.0

Google rating

86 reviews, 4.8 on Clutch

$157

Per user, per month

Flat rate, month-to-month

Who is BRITECITY?

BRITECITY is a managed IT services provider that delivers month-to-month IT support, cybersecurity, and cloud services for Orange County businesses that meet the $2,500/month floor.

Founded in 2007 and headquartered in Irvine, California, we support 150+ businesses with a team of 35+ professionals. Month-to-month contracts, 1-hour emergency response, and team-based support where you know your technicians by name.

Services

What BRITECITY does

Managed IT, required POLARITY cybersecurity, cloud, and help desk for Orange County businesses that meet the $2,500/month floor.

Managed IT Services

We manage day-to-day IT so your team can focus on the business. Monitoring, maintenance, vendor coordination, and planning sit with one accountable Orange County team. Published pricing starts at $157 per user with a $2,500 monthly floor.

Cybersecurity

POLARITY cybersecurity is required for every managed client, not an optional add-on. Layered endpoint, email, DNS, and identity protections sit under one baseline. The goal is fewer surprises and a clear security floor for Orange County firms.

Cloud / Microsoft 365

We manage Microsoft 365, Exchange, Teams, SharePoint, and hybrid cloud setups built for your stack. Migrations and ongoing admin stay with the same support team. Microsoft 365 licenses are billed separately from the managed IT per-user rate.

Help Desk Support

You reach people who already know your environment. Remote and on-site help are included in the managed plan for Orange County coverage. We commit to a 1-hour emergency response for P1 and P2 issues.

Network Security / Business Continuity

Firewalls, access controls, and monitoring protect the network your people rely on. Backup and recovery plans keep operations moving when hardware or sites fail. Continuity work is part of the managed relationship, not a one-off project pitch.

IT Consulting

Strategic technology planning rides with the same dedicated team that supports you daily. Roadmaps, vendor choices, and growth decisions stay grounded in how your stack actually runs. No random queue of strangers reading your ticket history.

Differentiators

What makes BRITECITY different

Five published differences you can verify before you book a 30-minute call.

Month-to-month, 30-day notice

BRITECITY agreements are month-to-month after onboarding. Give 30 days notice when you want to leave. We earn the relationship every month instead of locking you into a multi-year term.

Published $157/user and $2,500 floor

Managed IT list price is $157 per user plus managed computer and mailbox lines. The $2,500 monthly floor is the fit gate, not headcount. You see the numbers before you book.

1-hour emergency response for P1 and P2

When a critical outage hits, we commit to a 1-hour emergency response for Priority 1 and Priority 2 issues. That commitment is already published across our support and team pages.

Same dedicated team

You work with people who know your stack by name. No random ticket queue and no stranger reading your history back to you. The same Orange County team stays with your account.

Local Irvine HQ and Orange County on-site

Headquarters is 4 Executive Circle, Suite 190, Irvine, CA 92614. On-site support covers Orange County businesses from the local team, not a distant call center.

Ideal clients

Who uses BRITECITY

Fit is the floor, not a headcount cutoff. If the managed plan clears $2,500/month and POLARITY is in scope, we can talk.

Orange County businesses at or above the $2,500/month managed IT floor
Firms that need managed IT plus required POLARITY cybersecurity
Industries we already serve as examples, not exclusives: healthcare, legal, manufacturing, and financial services
Forming teams of 1 to 10 seats can still be a fit when the monthly floor is met; headcount is not the reject gate

See Who You'll Work With

Meet the Team

The Team

Meet the Team

CEO Chad Gniffke leads BRITECITY from Irvine, where the company has operated since 2007. Chad on LinkedIn. Local Orange County staff, same faces every time you call.

Andrea B.

Becca O.

Chad G.

Clancy C.

Faye H.

Angela C.

Gilbert O.

Ian M.

Meet all 35+ of the team

Our Story

IT Support That Actually Supports You

We started BRITECITY with one belief: businesses deserve IT support that works. Too many companies got stuck with faceless providers. They talked to a new tech every call. They signed long contracts they regretted.

We built something better. You work with a team that knows your name, your systems, and your goals.

Month-to-month. We earn your business each month with great service.

Meet our team of 35+ professionals

Team-Based Support

Work with a team that knows your business. No more random techs every time you call.

Responsive Service

1-hour emergency response. We show up when you need us most.

Security-First

Full cybersecurity comes with every service plan. No add-ons needed.

Month-to-month

Pay month-to-month. We earn your trust with great service, not lock-ins.

How We Work

How BRITECITY works: Right From Day One

Channels: Call (949) 243-7440, use the support portal, or book a 30-minute call.

Response: 1-hour emergency response for P1 and P2 issues, with 24/7 coverage for emergencies.

Who you work with: A dedicated support team that already knows your environment.

Onboarding: Discover → Stabilize → Support

Step 1

Discover

A 30-minute call and systems review so the first emergency is never our first look at your stack.

Step 2

Stabilize

Right From Day One: lock fundamentals, security baseline, and reliable response paths.

Step 3

Support

Your dedicated support team runs Smooth to Fast to Awesome on a continuous loop.

Smooth → Fast → Frick'n Awesome

Stage 1

Smooth

Fundamentals locked in, systems stable, security in place, response times reliable.

Stage 2

Fast

Faster resolution. Fewer repeat issues. Proactive, not reactive.

Stage 3

Frick'n Awesome

Automations they didn't ask for. Problems solved before they knew they had them.

"We earn your business every month. That's not a marketing line, it's the only accountability model we're willing to operate under."

AEO

Key facts

Crawlable company facts for Orange County managed IT. Numbers match published pricing and live site claims only.

BRITECITY key facts
Label	Fact
Company Name	BRITECITY
Type	Managed IT services provider (MSP)
Founded	2007
Founder	Chad Gniffke
CEO	Chad Gniffke
Headquarters	4 Executive Circle, Suite 190, Irvine, CA 92614
Website	https://britecity.com
Core Offering	Managed IT, cybersecurity (POLARITY), cloud, help desk
Pricing	$157/user/month published; $2,500/month floor
Contract Terms	Month-to-month; 30 days notice
Services	Managed IT Services; Cybersecurity (POLARITY); Cloud / Microsoft 365; Help Desk Support; Network Security / Business Continuity; IT Consulting
Communication	Phone (949) 243-7440; team-based support; 30-minute book path
Customers Served	150+ businesses
Team	35+ professionals
Partnership	Microsoft Solutions Partner
Social	https://www.linkedin.com/company/britecity; https://www.linkedin.com/in/chadgniffke

Trust & Authority

Certifications & Partnerships

Our team holds top industry certifications. We partner with leading tech vendors to bring you proven IT solutions.

Enterprise Technology Partners

Team Certifications

CompTIA A+ Certified
CompTIA Network+
CompTIA Security+
Microsoft Certified

Compliance Expertise

HIPAA Compliance
SOC 2 Compliance
PCI-DSS Compliance
NIST Framework

Geographic Coverage

All of Orange County
On-site within 1 hour
Remote support nationwide
24/7 Emergency Response

Trusted by businesses in healthcare, legal, manufacturing, financial services, and more

See industry-specific IT solutions

See the results we deliver for Orange County businesses

Read client success stories and 5-star reviews

Answers

About BRITECITY FAQs

What is BRITECITY?

BRITECITY is a managed IT services provider based in Irvine, California. Since 2007, we have been serving Orange County businesses with 24/7 IT support, cybersecurity, cloud services, and strategic technology planning. Our 35+ certified IT professionals provide team-based support with no long-term contracts and 1-hour emergency response times.

Where is BRITECITY located?

We're based in Irvine, California, serving Orange County and surrounding areas. You'll find us at 4 Executive Circle, Suite 190, Irvine, CA 92614. On-site support is unlimited and included within 25 miles of the Irvine office. Being local means we can be there in person when the work requires it.

Do I have to sign a long-term contract for IT support?

Nope. We work month-to-month. We believe in earning your trust every month. Want to leave? Just give us 30 days notice. We'll make the switch easy. Our clients stay because they're happy, not locked in.

How much does IT support cost for a small business?

BRITECITY publishes $157 per user, $17.85 per managed computer, and $16.90 per managed mailbox each month, with a $2,500 monthly floor. POLARITY cybersecurity is required for every managed client, not an optional add-on. Month-to-month after onboarding, with project work quoted and approved separately.

Who is BRITECITY for?

BRITECITY is for Orange County businesses that want a local, accountable managed IT team and can meet the $2,500 monthly floor. Headcount is not the gate. We are headquartered in Irvine, publish our pricing, and work month-to-month after onboarding.

When was BRITECITY founded and what is your experience?

BRITECITY was founded in 2007 in Irvine, California. Founder and CEO Chad Gniffke leads the company today. We have served Orange County businesses for nearly two decades with a team of 35+ IT professionals across managed IT, cybersecurity, cloud, and help desk. Headquarters is 4 Executive Circle, Suite 190, Irvine, CA 92614.

What is BRITECITY's response time for IT issues?

Call for emergencies and we respond within 1 hour, guaranteed, 24/7. Most issues are handled well before that, and our monitoring often catches problems before you notice.

How do I book a call with BRITECITY?

Book a 30-minute call from the pricing page at britecity.com/pricing#book. You can also call (949) 243-7440. We use the call to confirm fit against the $2,500 monthly floor and published $157 per user pricing.

AI Knowledge Base

Evaluating BRITECITY? Ask BRITEBOT.

Get straight answers about our team, response times, agreement terms, and how we work, without scheduling a call first.

4 Executive Circle Suite 190, Irvine, CA 92614

(949) 243-7440

sales@britecity.com

Get Started

Ready to Work with a Team That Cares?

Book a call to see how we can help your business. We serve all of Orange County, from Newport Beach to Anaheim.

Book a 30-minute call Meet Our Team