Email used to reign supreme as the preferred method of communication. Prior to that, it may have been the phone or even a fax machine. These days many companies are leaving both forms of communication behind in favor of quicker and more robust methods of...
Chad Gniffke
How You Can Help Prevent a Security Breach
You know the old saying from Smokey the Bear, “Only you can prevent forest fires”? The same can be said about security breaches within an organization. The first line of defense against a security breach is actually the staff of the company. In a recent study...
How to Speed Up Your PC
One of the biggest complaints we get at the help desk is that the user’s computer is running slowly. It's frustrating when your computer can’t even load a webpage or open an app. Especially when your job is performed almost entirely on a computer. When you’re waiting...
Orange County Business IT Support – December’s briteNEWS
Here at briteCITY we LOVE December! Christmas is a special time for us, and we try to make it special for our staff as well. We celebrate our love for our Savior Jesus Christ on a daily basis. We take December to remember him and to celebrate his birth. If you don't...
Techtiquette: Etiquette for Your Office Tech
Technology is around every corner of an office. And there’s nothing worse than being on an important call and the cubical next to you starts blasting heavy metal. Everyone needs to share office space, so here are things we can do to make sure our technology isn't...
It’s a briteDAY Every Week
Each week I deliver briteDAY cakes to the companies and people we serve. Don't worry, they have been taste tested and approved by our staff.
Employee Spotlight: Jimmy Lam
Jimmy was born and raised in Northern California. Grew up in Stockton and then moved to a nearby town called Tracy where I finished middle and high school. Right after high school he moved down to Orange County worked full time while going to school and got a diploma...
How to Spot a Phishing Email from a Mile Away
Phishing is one of the most effective ways hackers obtain user information. The way a phishing attack works is the attacker will send an email to a massive amount of people that looks like it could be legitimate. The point is to get the user to hand over login...
Employee Spotlight: Ed Fuzell
Ed grew up and went to school in south Orange County. He used to be a bass player in a wedding band that played anywhere from the bay area through southern California....they played over 40 weddings a year! I asked Ed a few other questions about his life, and this is...
Reducing Your Time to Resolution
Nobody likes it when their computer or device is not working properly. It makes it impossible to get your work done. And it's just plain frustrating. At BRITECITY, one of our goals, as an Orange County IT Support provider, is to reduce the number of tickets...