Google creates so many different products that sometimes it removes products that haven't gained popularity, and can even remove products that are popular like when it removed it's RSS feed reader. Rumors have been generating lately, however, that Google is removing...
Chad Gniffke
How to Reduce Your Help Desk Tickets
Making a phone call, submitting a ticket via email, or just experiencing a problem in general, takes time out of your busy day and can kill your productivity. We always recommend rebooting your computer before submitting a ticket. A reboot can solve a pretty good...
The Benefits of Virtual Desktops
We’ve transitioned the majority of our Orange County IT support clients to virtual servers in the past year, with most of our clients’ servers fully in the cloud. But we still have some clients that prefer using standard desktop computers for their employees, forgoing...
The New Way Businesses Communicate
Email used to reign supreme as the preferred method of communication. Prior to that, it may have been the phone or even a fax machine. These days many companies are leaving both forms of communication behind in favor of quicker and more robust methods of...
How You Can Help Prevent a Security Breach
You know the old saying from Smokey the Bear, “Only you can prevent forest fires”? The same can be said about security breaches within an organization. The first line of defense against a security breach is actually the staff of the company. In a recent study...
How to Speed Up Your PC
One of the biggest complaints we get at the help desk is that the user’s computer is running slowly. It's frustrating when your computer can’t even load a webpage or open an app. Especially when your job is performed almost entirely on a computer. When you’re waiting...
Orange County Business IT Support – December’s briteNEWS
Here at briteCITY we LOVE December! Christmas is a special time for us, and we try to make it special for our staff as well. We celebrate our love for our Savior Jesus Christ on a daily basis. We take December to remember him and to celebrate his birth. If you don't...
Techtiquette: Etiquette for Your Office Tech
Technology is around every corner of an office. And there’s nothing worse than being on an important call and the cubical next to you starts blasting heavy metal. Everyone needs to share office space, so here are things we can do to make sure our technology isn't...
It’s a briteDAY Every Week
Each week I deliver briteDAY cakes to the companies and people we serve. Don't worry, they have been taste tested and approved by our staff.
Employee Spotlight: Jimmy Lam
Jimmy was born and raised in Northern California. Grew up in Stockton and then moved to a nearby town called Tracy where I finished middle and high school. Right after high school he moved down to Orange County worked full time while going to school and got a diploma...