Chad Gniffke

Chad is an experienced Chief Executive Officer with a demonstrated history of working in the information technology and services industry. As an Expert in IT Services with strong business development professional skills Chad has helped briteCITY become one of the top IT Services providers in Orange County.
Is Google Drive Going Away?

Is Google Drive Going Away?

Google creates so many different products that sometimes it removes products that haven't gained popularity, and can even remove products that are popular like when it removed it's RSS feed reader. Rumors have been generating lately, however, that Google is removing...

How to Reduce Your Help Desk Tickets

How to Reduce Your Help Desk Tickets

Making a phone call, submitting a ticket via email, or just experiencing a problem in general, takes time out of your busy day and can kill your productivity.   We always recommend rebooting your computer before submitting a ticket. A reboot can solve a pretty good...

The Benefits of Virtual Desktops

The Benefits of Virtual Desktops

We’ve transitioned the majority of our Orange County IT support clients to virtual servers in the past year, with most of our clients’ servers fully in the cloud. But we still have some clients that prefer using standard desktop computers for their employees, forgoing...

The New Way Businesses Communicate

The New Way Businesses Communicate

Email used to reign supreme as the preferred method of communication. Prior to that, it may have been the phone or even a fax machine.   These days many companies are leaving both forms of communication behind in favor of quicker and more robust methods of...

How to Speed Up Your PC

How to Speed Up Your PC

One of the biggest complaints we get at the help desk is that the user’s computer is running slowly. It's frustrating when your computer can’t even load a webpage or open an app. Especially when your job is performed almost entirely on a computer. When you’re waiting...

Techtiquette: Etiquette for Your Office Tech

Techtiquette: Etiquette for Your Office Tech

Technology is around every corner of an office. And there’s nothing worse than being on an important call and the cubical next to you starts blasting heavy metal.  Everyone needs to share office space, so here are things we can do to make sure our technology isn't...

Employee Spotlight: Jimmy Lam

Employee Spotlight: Jimmy Lam

Jimmy was born and raised in Northern California. Grew up in Stockton and then moved to a nearby town called Tracy where I finished middle and high school. Right after high school he moved down to Orange County worked full time while going to school and got a diploma...