One of the biggest complaints we get at the help desk is that the user’s computer is running slowly. It's frustrating when your computer can’t even load a webpage or open an app. Especially when your job is performed almost entirely on a computer. When you’re waiting...
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Tech Tips
Techtiquette: Etiquette for Your Office Tech
Technology is around every corner of an office. And there’s nothing worse than being on an important call and the cubical next to you starts blasting heavy metal. Everyone needs to share office space, so here are things we can do to make sure our technology isn't...
How to Spot a Phishing Email from a Mile Away
Phishing is one of the most effective ways hackers obtain user information. The way a phishing attack works is the attacker will send an email to a massive amount of people that looks like it could be legitimate. The point is to get the user to hand over login...
Reducing Your Time to Resolution
Nobody likes it when their computer or device is not working properly. It makes it impossible to get your work done. And it's just plain frustrating. At BRITECITY, one of our goals, as an Orange County IT Support provider, is to reduce the number of tickets...
Is Your PC or Phone Cluttered?
We can all relate to dealing with clutter. When your closet or a drawer is filled with junk it can be impossible to locate the things you are trying to find. The same can be said for your computer. When there are so many files, applications, and folders it can cause...
Everything as a Service
You may have noticed a shift in the way software is delivered these days. In the past, you would purchase a disc at a store, install the program from that disc, and then end up purchasing the updated version the next year. Software companies have figured out that...
Managing Your Email Inbox
We all know just how out of hand email inboxes can it. It starts with a few emails you’re not sure you should delete yet because you've convinced yourself you’ll need them later. You do the same for each new email. Putting it off until you’re back from vacation and...
Keeping Mobile Devices Secured
Leaving your house without your mobile device can feel like you've left an arm at home. We carry so much information right at our fingertips that the thought of being without it can be terrifying! While these little pieces of heaven can be a window to our lives, it...
Balancing Technology in the Office
Years ago, when the iPad first came out, I thought: “Who would ever want to carry a phone, a laptop, and a tablet?” Funny how things turn out! Nowadays, people have several devices for both business and personal tasks. It’s keeping the two separate, that’s the...