Switching IT Services in Orange County?
We’ll bring the donuts!
Your managed IT service provider in Orange County
MANAGED IT SERVICES IN ORANGE COUNTY
BRITECITY is an award-winning company that provides Managed IT Services in Orange County. We are dedicated to providing you with the best service possible by building a secure foundation with a dedicated team to assist you, security and automation protecting your business from a cyber threat, employee training and more. Our client’s computers have fewer issues after partnering with us because we get it done right the first time. If a problem does arise, we have 24/7 remote and on-site support to help you out.
Our team of expert IT professionals will work with you to create a tailored plan that meets the specific needs of your business. We provide a wide range of services including: Managed IT Services, IT Help Desk, Cybersecurity, Security Awareness Training, 24/7 Remote and On-Site Support
Book A Call with us today to reduce your issues and get your staff productive.
FIXED-FEE SUPPORT YOU CAN DEPEND ON
Nobody appreciates unpredictable IT costs. Our month-to-month no contract plans are easily to calculate and plan for. As your company size changes we change our agreement to match. Heck, it is so simple we even have a pricing calculator right on our website for you to see for yourself.
Respond Timely Every Time
Responding timely to your needs is something we measure and important. When technology doesn’t work, your business doesn’t either. BRITECITY has a 1 hour guaranteed response time on all emergencies 24 hours a day.
Right the First Time
When a new employee starts work at your business, there are many details that must be done right so they can get to work. We follow a technical RECIPE confirming that nothing is missed. This is theKITCHEN in action.
Finding the right IT partner is important to your business. Finding the right client is important to ours. A no-contract month-to-month engagement with BRITECITY makes it easy to see to say yes.
We are very good at documentation. However, what we have found is nothing beats relationship. Our small team support structure makes it easier for us to get to you, your people and all of the odd things needed to support your business.
We define an emergency when multiple people are down or a single person in the company is down. An individual may be locked out of their computer or the Internet for the entire office may be disconnected.
- Whether you call, day or night for an “I or we are down” emergency, we will respond in under 1 hour.
- Emergencies can be devastating to business. Therefore, we seek to always respond as fast as possible.
DESIGNED TO GET IT RIGHT THE 1ST TIME
This is why our checklists play a critical role in our success. By writing out a specific plan of action, we can be sure to complete each task efficiently and effectively. And by following our checklist, businesses can avoid the common IT issues that plague so many companies.
- Checklists remind us of every detail required when a new employee starts.
- By continuously improving our checklists, your IT infrastructure, productivity and experience improve over time.
Hey, it’s easy to switch to our month-to-month agreement! No contracts and no hidden fees. Plus, you can cancel any time. So why wait? Switch to the best today!
We believe in fighting for your business every month. For that reason, we will never put you into a contract. Our success is based on your happiness.
SMALL TEAM SUPPORT = FASTER RESOLUTION
A strong part of our success is in our small-team support structure.
No one enjoys calling into a sea of unknown people, unsure of who you are going to get. That’s why we support our clients in small-teams. Rather than explaining who you are, we will ask you about your vacation. When you work with a small-team, they get to know you, your people and the important details within your company.
Small-team support. Awesome!
Martin was super helpful, when I thought of adding an add-in in my outlook event to be able to proceed with the call, he said yes and helped me put it on! Viola, Issue solved! Thanks to Martin and Brite City. Best customer service!
Mitchell is AMAZING as always as well as the entire staff at Briecity.
Jason was my technician and was able to fix my issue. My computer did not work with autosave in excel and I was unable to double click to open excel documents. Issue has been resolved and Jason followed up to ensure everything was working properly. Jason also followed up at the time he said he was going to.
Kyle is an invaluable asset to BRITECITY. Grateful he is on your team.