Is Your Phone System Outdated?

Voice Over IP or VOIP technology has been around for a few years now, yet there are still companies overpaying for physical phone services or outdated VOIP systems that are more trouble than they’re worth.  

Not sure if you should make the switch? We’ve answered some common VOIP questions to see if you could use a phone system upgrade. 

What is VOIP? 

A VOIP phone system allows you to use your phone number or extension at the office in any location, whether it is on the beach, in your car, or at a coffee shop.  

The technology allows an application that lives on your computer or embedded into a physical phone to connect to your phone system back at the office over any internet connection.  

Are All VOIP Platforms the Same? 

While the underlying technology is the same, which is the transmission of voice data over the internet, there are many features that are specific to various platforms. You can currently choose from a cloud hosted solution, an on-premises server, or a remotely hosted server.  

There are also several different vendors to choose from as well, including our own upcoming platform.   

If you’re looking to upgrade your system, a VOIP service might be exactly what you need. Especially if you are currently using an on-premises server. When your on-premises server fails, it can be costly to replace or repair. Eliminating that point of failure can help you rest easy if your business relies on the phone system for day-to-day business transactions.  

What Are Some of the New Features for VOIP Systems? 

As mobile phones have become vital in everyday life, being tied to a physical phone at the office can seem like a productivity killer. Many modern VOIP systems now offer a mobile app to help keep you connected when you are out on sales calls or need to help someone while you are away from your desk. 

With a mobile app you can also make phone calls to customers and clients using your office phone number instead of needing to give out your cell phone number to everyone you meet. When you need to disconnect from the office, it’s easy to sign out of the app or simply uninstall it. Then you can truly spend time with your family, whether it’s on vacation or just on the weekends. 

Another more recent feature is the ability to have your voicemails transcribed to text and sent directly to your email inbox. The voice transcriptions aren’t perfect, but they are continually improving, and are getting very close. You should at least be able to get the general idea of the voicemail before you need to respond. 

How Can I Upgrade My Current or Sign Up for A VOIP Phone System? 

BRITECITY will be launching BRITECITY VOIP, which will be a business phone system designed to flex with the needs of your business.   

We want you to think of BRITECITY as Your Technology Department and are passionate about helping you with all of the technology you use to make your business run smoothly. With BRITECITY VOIP we can help improve that single point of contact for all the technology in your business.  

Our Features Will Include:  

  • High Definition VOIP audio, from any Internet connection worldwide. 
  • Mobile app for “call/answer anywhere office extension” capabilities. 
  • Keep your current number(s).  
  • Voicemail to Text right in your email inbox. 
  • Includes a professional voice recording for your auto-attendant. 
  • Unlimited nationwide calling.   

Our plans will start at $15.99 per extension per month. Click here to be notified as soon as it is available for you to purchase! 

BRITECITY offers local businesses support in areas like Cyber Security, Cloud Services, Strategic IT, and Managed IT Services in Orange County.